Reception Helpdesk Assistant

Durham University; Pity Me; On-site; GBP 18,000 - 24,000; Full time

Job summary

Durham University is seeking a Reception Helpdesk Assistant to provide reception services and front-desk administration at its campus facilities. The role involves greeting staff, visitors and students, giving directions and information, and supporting general front-desk operations.

The Estates and Facilities Directorate manages and maintains university infrastructure, ensuring a welcoming and efficient reception environment for all users.

Responsibilities

• Provide reception services and front-desk administration.
• Greet staff, visitors, students and users professionally and offer directions and information.

Job description

As Reception Helpdesk Assistant, you will be responsible for providing reception services and associated administration of the front-desk. This will include welcome service, professionally greeting staff, visitors, students and users of the building, providing assistance, directions and information. The Estates and Facilities Directorate provides a range of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses.