General Services Assistant

Durham University; North East; On-site; GBP 25,000 - 26,000; Full time

Job summary

Durham University is seeking a General Services Assistant in the Estates and Facilities Directorate. The role covers practical duties across accommodation and commercial services to maintain a safe, welcoming environment for students, staff, visitors and commercial customers.

A varied, hands-on role includes building upkeep, minor maintenance, portering and assisting with site security. You will work both independently and as part of a team, with full-time hours (35 per week) and on-site working

Responsibilities

• Support upkeep of buildings through minor maintenance tasks
• Provide portering services for students, staff and visitors
• Assist with site security and day-to-day operations

Skills

Portering

Maintenance tasks

Customer service

Teamwork

Job description

Job Title: General Services Assistant

Department: Estates and Facilities Directorate

Accommodation and Commercial Services

Grade: Grade 2

Salary range: £24,752-£25,025 pro-rata

Working arrangements: Full-time (35 hours per week)

Potential for 24/7 including evenings, nights and weekends

Five days from seven

Onsite working only

The Role and Department

As a General Services Assistant, you will play a vital role in helping to create a safe, welcoming and well-maintained environment for students, staff, visitors and commercial customers across Durham University. This is a varied and hands‑on role where no two days are the same. From supporting the upkeep of our buildings through minor maintenance tasks to providing essential portering services and assisting with site security, you will be part of a team that helps ensure the University operates smoothly every day.

This opportunity is ideal for someone who enjoys practical work, takes pride in delivering excellent customer service and can work both independently and as part of a team. In return, Durham University offers a supportive working environment, excellent employee benefits and opportunities to learn new skills and develop your career. If you are reliable, adaptable and enjoy making a visible difference to the places where people live, work and study, we would love to hear from you.

The Estates and Facilities Directorate provides a number of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses.

Further information about the role and the responsibilities is at the bottom of this job description.