Reception & Facilities Assistant — Part-Time (Public Service)

Royal Berkshire Fire & Rescue Service; Reading; Presencial; GBP 19.000 - 21.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Annual leave

Flexible working

Onsite gym

Parking facilities

LGPS

Descripción de la vacante

Royal Berkshire Fire & Rescue Service is seeking a part-time Customer Services Assistant to deliver a welcoming reception, greet visitors, and provide administrative support to the Facilities Department at Service Headquarters in Calcot, Reading. The role focuses on delivering high-quality customer service in a busy environment and requires independent initiative.

The position offers 24 hours per week with a pro-rata annual salary and benefits such as generous leave, flexible working, onsite gym

Formación

• Experience of working within a reception or customer service environment.
• Excellent communication skills with people at all levels, both internally and externally, whilst remaining tactful and diplomatic.
• Excellent working knowledge of Microsoft Word, Excel and Outlook.
• Ability to work independently and use initiative.

Responsabilidades

• Providing a professional and customer-focused reception service for Royal Berkshire Fire and Rescue Service.
• Greeting visitors, managing sign-in procedures, issuing visitor passes and providing site information and evacuation instructions.
• Providing administrative support to the Facilities Department, including raising purchase orders and receipting invoices.
• Supporting the production of identification cards and issuing security access fobs.
• Managing car parking permits and reservations and assisting with departmental resilience arrangements when required.

Conocimientos

Reception/Customer service

Communication

Initiative

Teamwork

Herramientas

Microsoft Word

Microsoft Excel

Microsoft Outlook

Descripción del empleo

Royal Berkshire Fire & Rescue Service is seeking a part-time Customer Services Assistant to deliver a welcoming reception, greet visitors, and provide administrative support to the Facilities Department at Service Headquarters in Calcot, Reading. The role focuses on delivering high-quality customer service in a busy environment and requires independent initiative.

The position offers 24 hours per week with a pro-rata annual salary and benefits such as generous leave, flexible working, onsite gym