Front Desk & Admin Assistant – Public Service (Part-Time)

Royal Berkshire Fire and Rescue Service; Reading, Tipton; On-site; GBP 19,000 - 21,000; Part time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Royal Berkshire Fire and Rescue Service in Reading, Berkshire, is seeking a part-time Customer Services Assistant for a permanent role. The post involves delivering a welcoming on-site reception and providing essential admin support to the Facilities Department.

The role requires experience in reception or busy customer service, strong communication skills, and proficient use of Microsoft Word, Excel and Outlook. You will balance duties and ensure a positive visitor experience.

Qualifications

• Experience in reception or busy customer service environment.
• Organised, able to work independently and use initiative.
• Excellent communication with people at all levels; proficient in MS Office.

Responsibilities

• Provide professional, customer-focused reception service.
• Greet visitors, manage sign-in, issue passes, and provide site information and evacuation instructions.
• Provide administrative support to the Facilities Department, including raising purchase orders and receipting invoices.

Skills

Reception experience

Customer service

MS Office proficiency

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Royal Berkshire Fire and Rescue Service in Reading, Berkshire, is seeking a part-time Customer Services Assistant for a permanent role. The post involves delivering a welcoming on-site reception and providing essential admin support to the Facilities Department.

The role requires experience in reception or busy customer service, strong communication skills, and proficient use of Microsoft Word, Excel and Outlook. You will balance duties and ensure a positive visitor experience.