Reception Administrator

West Kent Housing Association; Sevenoaks; On-site; GBP 14,000 - 28,000; Part time

Benefits offered by this job

Pension and life cover

Health cash plan

Flexible leave package

Volunteer time off

Wellbeing grant

Job summary

West Kent Housing Association is seeking a friendly Reception Administrator for a part-time, job-share role based at Sevenoaks. You will welcome residents, visitors and staff, answer enquiries, and provide essential administrative support across the organisation.

The role is 18 hours per week, Monday to Friday 12:15pm–4:00pm, with cover for the other shift during holidays and sickness. A strong focus on customer service and Health & Safety duties is required.

Qualifications

• Frontline reception experience is beneficial.
• Strong organisational skills and attention to detail.
• Ability to handle enquiries and maintain records.

Responsibilities

• Deliver excellent customer service as the first point of contact.
• Manage enquiries and maintain accurate records.
• Provide essential administrative support across the organisation.
• Support Health & Safety processes, including inductions and keeping documentation up to date.

Skills

Customer service

Organisation

Communication

Flexibility

Job description

Reception Administrator

18 hours per week

Monday to Friday 12.15pm to 4pm

£13,956.25 actual salary

£27,541 full-time equivalent

Job Role

We’re looking for a friendly, organised, and professional individual to join us as Reception Administrator in a job-share role. This is a key frontline role, providing a warm welcome to residents, visitors, contractors, and staff, and ensuring our reception runs smoothly and efficiently.

We’re looking for someone who can be flexible to provide cover for the other shift during holidays and sickness.

As the first point of contact, you’ll deliver excellent customer service, manage enquiries, maintain accurate records, and provide essential administrative support across the organisation. You’ll also support Health & Safety processes, including inductions and keeping key documentation up to date.

About Us

At West Kent we’re passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents.

Our values guide us to how we do things from delivering on our promises, working with honesty, integrity, and flexibility, showing compassion and self-awareness, as well as a commitment to learning and equally important working hard and having fun.

Benefits

• generous pension and life cover
• health cash plan
• flexible leave package
• paid time off to volunteer
• an annual grant to support your wellbeing

Location Details

The role will be based at our Sevenoaks Office.

Additional Information

This role is offered as a job share, with two Reception Administrators jointly covering the service. One role will cover the mornings, and one will cover the afternoons.

Applicants must be flexible and willing to provide cover for both shifts as required, particularly during periods of annual leave, sickness, or other absences, to ensure continuous reception coverage.