Client Services Co-Ordinator/Receptionist

RecruitAbility Ltd; Stevenage; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Pension

Healthcare plan

25 days holiday + bank holiday + extra

Job summary

RecruitAbility Ltd in Stevenage is seeking an Administrator/Receptionist to join a dynamic team on a permanent basis. The role supports the Office Manager and requires a proactive, customer-focused individual with strong admin and CRM skills.

The position offers a basic salary of £29,500 per annum, 37.5 hours per week, and a benefits package including pension and healthcare. A busy environment with day-to-day responsibilities awaits the right candidate.

Qualifications

• Previous experience within an administrative role is essential.
• Strong customer service skills with a professional approach to customers and visitors.
• Good Microsoft Office skills and the ability to learn and use CRM and other business systems.
• Strong organisation and time-management skills with excellent attention to detail.
• Confident handling enquiries and working independently, with initiative.

Responsibilities

• Deliver exceptional customer service and create a welcoming atmosphere for clients and visitors.
• Assist with event bookings, meeting room management, and administrative tasks.
• Support the Office Manager and provide cover when required.
• Ensure high standards of organisation, operations, and compliance with procedures.
• Handle incoming calls and enquiries efficiently, ensuring information is recorded accurately and passed to the appropriate person.

Skills

Customer service

MS Office

CRM usage

Organisation

Time management

Enquiries handling

Tools

Microsoft Office Suite

CRM systems

Job description

Job Title: Administrator/Receptionist

Salary: £29,500 pa

Location: Stevenage

Term: Permanent

An exciting opportunity has arisen for a Administrator/Receptionist to join a dynamic and forward-thinking company. Based in Stevenage, this role is perfect for a proactive and customer-focused individual who thrives in a fast-paced environment.

Key Responsibilities for the Administrator/Receptionist role:

• Deliver exceptional customer service and create a welcoming atmosphere for clients and visitors.
• Assist with event bookings, meeting room management, and administrative tasks.
• Support the Office Manager and provide cover when required.
• Ensure high standards of organisation, operations, and compliance with procedures.
• Handle incoming calls and enquiries efficiently, ensuring information is recorded accurately and passed to the appropriate person

Ideal Candidate for the Administrator/Receptionist role:

• Previous experience within an administrative role is essential.
• Strong customer service skills with a confident, professional approach to dealing with customers and visitors.
• Good Microsoft Office skills and the ability to learn and use CRM and other business systems.
• Strong organisation and time-management skills with excellent attention to detail.
• Confident handling enquiries
• Able to work independently, use initiative and remain organised when working under pressure.
• A flexible and adaptable approach with the ability to work effectively as part of a team.

Package for the Administrator/Receptionist role

• Basic salary c.£29,500 pa
• Monday to Friday 37.5 hours per week
• 25 day's holiday + bank holiday + extra days at Christmas
• Great benefit package
• Pension
• Healthcare plan

If you're looking for a varied Receptionist / Administrator role where you can combine your administrative and customer service skills with plenty of day-to-day responsibility, we'd be pleased to hear from you.