Reception and Customer Service Administrator

Confidential; Catcliffe; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Immediate start

On-site parking

Friendly environment

Full-time hours

Job summary

Confidential is recruiting for a Reception & Customer Service Administrator in Wath-upon-Dearne. This varied role combines front-of-house reception, facilities administration and customer service support.

You will start immediately on a 3-month temporary assignment, working 37.5 hours per week, Monday to Friday, 8:30am-4:30pm. Salary is equivalent to 26,000-27,500 with on-site parking and a friendly team environment.

Qualifications

• Previous experience within reception, administration or customer service
• Confident and professional communication skills
• Excellent customer service approach
• Strong organisational and multitasking abilities
• Good IT skills including Microsoft Office
• Ability to work effectively in a fast-paced environment
• A proactive and flexible attitude

Responsibilities

• Meeting and greeting visitors, customers and contractors
• Managing the reception area and maintaining a professional front-of-house environment
• Handling incoming telephone calls and directing enquiries appropriately
• Managing visitor sign-in procedures and meeting room bookings
• Providing facilities administration support
• Processing incoming and outgoing post and deliveries
• Responding to customer enquiries via telephone and email
• Supporting the customer service team during busy periods
• Assisting with maintenance-related calls and service requests
• Updating internal systems and maintaining accurate records
• Providing general administrative support to the wider business

Skills

Reception experience

Customer service

Administration

MS Office

Organisational skills

Communication skills

Tools

MS Office

Job description

Your New Company Hays Business Support are delighted to be recruiting for a Reception & Customer Service Administrator on behalf of a well-established organisation based in Wath-upon-Dearne. This is an excellent opportunity for an experienced administrator who enjoys a varied role combining front-of-house reception, facilities administration and customer service support.

Due to the urgent nature of this requirement, applicants must be available to start work immediately and not be subject to a notice period.

Applicants must be available to start work immediately and cannot be subject to a notice period due to the temporary nature of the assignment.

Key Vacancy Information

Wath-upon-Dearne, Rotherham, Equivalent Salary 26,000 - 27,500, 37.5 Hours Per Week Monday to Friday, 8:30am - 4:30pm, 3-Month Temporary Assignment, Immediate Start Required

Your New Role

Working as part of a busy and friendly team, you will be responsible for providing a professional front-of-house service whilst supporting a range of administrative and customer service functions.

• Meeting and greeting visitors, customers and contractors
• Managing the reception area and maintaining a professional front-of-house environment
• Handling incoming telephone calls and directing enquiries appropriately
• Managing visitor sign-in procedures and meeting room bookings
• Providing facilities administration support
• Processing incoming and outgoing post and deliveries
• Responding to customer enquiries via telephone and email
• Supporting the customer service team during busy periods
• Assisting with maintenance-related calls and service requests
• Updating internal systems and maintaining accurate records
• Providing general administrative support to the wider business

What You'll Need to Succeed

• Previous experience within reception, administration or customer service
• Confident and professional communication skills
• Excellent customer service approach
• Strong organisational and multitasking abilities
• Good IT skills including Microsoft Office
• Ability to work effectively in a fast-paced environment
• A proactive and flexible attitude

What You'll Get in Return

• Immediate start opportunity
• Competitive hourly rate equivalent to 26,000 - 27,500
• Full-time hours, Monday to Friday
• Valuable experience within a reputable organisation
• Friendly and supportive working environment
• On-site parking