Real-time Wastewater Resource Coordinator (6m)

Thames Water Utilities Limited; Reading; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Pension scheme

Performance bonus

Health & wellbeing

Job summary

Thames Water Utilities Limited is seeking a Technical Resource Coordinator for the Waste Operational Control Centre in Reading. The role involves coordinating responses to operational issues, supporting field teams and helping prevent pollution, flooding and Health & Safety incidents.

This is a 6-month secondment contract in a fast-paced, team-driven environment. The ideal candidate is organised, able to prioritise multiple tasks, and comfortable with administration-focused coordination.

Qualifications

• Understanding of the water or wastewater industry.
• Experience using Click and Workforce Management systems.
• Customer service, planning or scheduling experience.
• Experience allocating SCADA alarms.

Responsibilities

• Coordinate responses to reports of asset failures and escalate when needed.
• Manage real-time scheduling and out-of-hours reactive work.
• Support first responders dealing with pollution and compliance incidents.
• Ensure high-priority jobs progress within timescales.
• Complete live checks before confined-space sewer entries for safety.
• Collaborate with Field and Site Managers to resolve issues and support customers.

Skills

Water/wastewater industry understandi

Click and Workforce Management

Customer service

Planning or scheduling

SCADA alarms allocation

Tools

Click

Workforce Management

Job description

Thames Water Utilities Limited is seeking a Technical Resource Coordinator for the Waste Operational Control Centre in Reading. The role involves coordinating responses to operational issues, supporting field teams and helping prevent pollution, flooding and Health & Safety incidents.

This is a 6-month secondment contract in a fast-paced, team-driven environment. The ideal candidate is organised, able to prioritise multiple tasks, and comfortable with administration-focused coordination.