Reading Station: Customer Service Assistant (Rail Replacement)

Adecco Portugal; Reading; On-site; GBP 17,000 - 19,000; Part time

Job summary

Adecco Group UK & Ireland is seeking a Customer Service Assistant to support customers at Reading Station during railway engineering works. You will welcome passengers, provide travel information, and assist with replacements while ensuring safety and excellent service.

Role includes shifts 08:00-14:00 and 14:00-22:00, with additional patterns as needed. Applicants must be 18+, eligible to work in the UK, and able to commit to all required dates.

Responsibilities

• Meeting and greeting customers as they enter and leave the station.
• Assisting customers with travel information and general enquiries.
• Supporting passengers who require additional assistance.
• Help customers locate replacement bus services.
• Maintaining a safe station environment.
• Providing a friendly, professional and approachable service at all times.

Job description

Adecco Group UK & Ireland is seeking a Customer Service Assistant to support customers at Reading Station during railway engineering works. You will welcome passengers, provide travel information, and assist with replacements while ensuring safety and excellent service.

Role includes shifts 08:00-14:00 and 14:00-22:00, with additional patterns as needed. Applicants must be 18+, eligible to work in the UK, and able to commit to all required dates.