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Mitchells & Butlers PLC; Wirral; Presencial; GBP 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Staff discounts across brands

Wagestream access

30 days holiday? (as per ad mention)

Free shares

Employee helpline

Resumo da oferta

Mitchells & Butlers PLC in Wirral is seeking an Innkeeper's Collection Night Porter to greet late arrivals, ensure a warm welcome, and support front-of-house operations. The role may involve meal area upkeep, room setup for the next day, and assisting with safety and security while providing friendly guest service.

The position is full-time and permanent, with competitive salary, pension, and extra benefits.

Qualificações

• Passionate about guest care.
• Comfortable working independently and lone working.
• A can-do attitude.
• Professionalism under pressure.
• Great eye for detail.
• Enjoys and wants to be an active member of a team.
• Excellent verbal communication.
• An understanding of what excellent guest service looks like.

Responsabilidades

• Be the first point of contact when checking in late arrivals and walk-ins.
• Ensure a warm, friendly and genuine welcome to all guests.
• The role may include cleaning tasks within the front of house, external and breakfast areas, setting up the meeting room(s) and breakfast for the next day.
• You’ll ensure guest and business safety and security is top priority at all times.
• In the event of a fire, evacuating all guests and team from the business safely and quickly.
• Answer telephone enquiries and deal with guest complaints to ensure everyone enjoys their stay.

Descrição da oferta de emprego

Innkeeper's Collection Night Porter

Company: Mitchells & Butlers PLC Salary: Competitive Salary Hours: Full-time Location: Wirral, CH63 0HJ Job type: Permanent Posting date: 16 Oct 2026 Closing date: 29 Oct 2026

WHAT YOU'LL DO IN THIS ROLE

• Be the first point of contact when checking in late arrivals and walk-ins.
• Ensure a warm, friendly and genuine welcome to all guests.
• The role is varied and, depending on your site, may include: cleaning tasks within the front of house, external and breakfast areas, setting up the meeting room(s) and breakfast for the next day.
• You’ll ensure guest and business safety and security is top priority at all times.
• In the event of a fire, evacuating all guests and team from the business safely and quickly.
• Answer telephone enquiries and deal with guest complaints to ensure everyone enjoys their stay.

WHAT WE LOOK FOR IN OUR NIGHT PORTERS

• Passionate about guest care
• Comfortable working independently and lone working
• A can-do attitude
• Professionalism under pressure
• Great eye for detail
• Enjoys and wants to be an active member of a team
• Excellent verbal communication
• An understanding of what excellent guest service looks like

WHAT'S IN IT FOR ME?

• Flexible shifts - to fit around the other important things in life.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment - fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.