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Machine Mart; West Alvington; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Staff Discounts

Company pension

Life Cover

Retail Trust access

Brand discounts (100s)

Training & development

Internal promotion

Free tea & coffee

Job summary

Machine Mart, the UK’s leading specialist retailer of workshop power tools and equipment, is hiring a sales assistant. You will explain technical gear to customers, deliver excellent service, and work with a small team to meet challenging sales targets.

Role involves up to 45 hours per week with overtime paid or taken as time off in lieu, and you will gain product knowledge across a broad range of tools while enjoying staff discounts and career development opportunities.

Qualifications

• Previous experience selling technical products to customers.
• Retail customer service experience.
• Experience handling customers and explaining products clearly.
• Practical knowledge of product range in tools or equipment.
• High accuracy and numeracy.
• Basic computer skills.

Responsibilities

• Deliver a great customer experience in-store.
• Explain technical equipment in an easy-to-understand way.
• Work as part of a small team (4–6 staff) to hit sales targets.
• Commit to up to 45 hours per week with paid overtime or time off in lieu.
• Build rapport with customers and offer honest advice.

Skills

Sales experience

Retail customer service

Customer dealing

Product knowledge

Accuracy & numeracy

Computer literacy

Self-motivated

Job description

• You’ll be joining a small team of between 4 - 6 members of staff
• You’ll be committed to delivering a great customer experience
• You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu
• You’ll be explaining technical equipment in an understandable manner
• You’ll be committed to offering honest advice and building a rapport with customers
• You’ll ensure that you exceed our customers’ expectations and reassure them when they're bewildered by choice
• You’ll be working hard as part of the team in achieving challenging sales targets

What you’ll need - skills and experience:

• You’ll have previous experience in selling technical products to customers
• You’ll have experience in a retail customer service orientated environment
• You’ll have previous experience in dealing with customers
• You’ll have practical experience / knowledge of some or all of our product range
• You’ll possess strong accuracy and numeracy skills
• You’ll possess basic computer literacy
• You’ll be self motivated and have a can-do attitude

What you’ll get in return for your commitment:

• Staff Discounts
• A company pension scheme
• Life Cover
• Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
• Discounts on 100s of high street & online brands including restaurants, holidays, and shopping
• Role specific training and development
• Proactive promotion of internal candidates
• Free Tea & Coffee

About The Company

Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: www.machinemart.co.uk

Where you’ll be working:

Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: www.machinemart.co.uk