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Machine Mart; Southampton; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Staff Discounts

Company pension scheme

Life Cover

Retail Trust wellbeing support

Discounts on brands

Role specific training and development

Promoting internal candidates

Free Tea & Coffee

Job summary

Machine Mart is seeking a customer-focused sales advisor in Southampton to join a small 4-6 person team. You will explain technical equipment clearly, build rapport with customers, and deliver a great, Honest experience while working towards sales targets.

Expect up to 45 hours per week with time-off-in-lieu available for extra hours, and enjoy staff discounts, pension, life cover, and wellbeing support from Retail Trust.

Qualifications

• Experience selling technical products to customers.
• Retail customer service environment experience.
• Experience dealing with customers.
• Practical knowledge of product range.
• Strong accuracy and numeracy.
• Basic computer literacy.
• Self-motivated with a can-do attitude.

Responsibilities

• Join a small team of 4-6 staff delivering great customer experience.
• Explain technical equipment in an understandable manner.
• Build rapport and exceed customer expectations.
• Work towards challenging sales targets as part of the team.

Skills

Selling technical products

Retail customer service

Customer handling

Product range knowledge

Accuracy & numeracy

Basic computer literacy

Self-motivation

Job description

• You’ll be joining a small team of between 4 - 6 members of staff
• You’ll be committed to delivering a great customer experience
• You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu
• You’ll be explaining technical equipment in an understandable manner
• You’ll be committed to offering honest advice and building a rapport with customers
• You’ll ensure that you exceed our customers’ expectations and reassure them when they're bewildered by choice
• You’ll be working hard as part of the team in achieving challenging sales targets

What you’ll need - skills and experience:

• You’ll have previous experience in selling technical products to customers
• You’ll have experience in a retail customer service orientated environment
• You’ll have previous experience in dealing with customers
• You’ll have practical experience / knowledge of some or all of our product range
• You’ll possess strong accuracy and numeracy skills
• You’ll possess basic computer literacy
• You’ll be self motivated and have a can-do attitude

What you’ll get in return for your commitment:

• Staff Discounts
• A company pension scheme
• Life Cover
• Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
• Discounts on 100s of high street & online brands including restaurants, holidays, and shopping
• Role specific training and development
• Proactive promotion of internal candidates
• Free Tea & Coffee

About The Company

Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: www.machinemart.co.uk

Where you’ll be working:

Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: www.machinemart.co.uk