Read more

CW Recruitment; Tameside; On-site; GBP 26,000 - 36,000; Full time

Job summary

CW Recruitment is seeking a proactive SERVICE COORDINATOR to act as the central point of contact between field engineers, customers, suppliers and internal teams. You will schedule work, allocate resources, and ensure projects are delivered on time, within budget and to the required standard.

You will manage engineers' calendars, respond to changes quickly, monitor open jobs, communicate with customers and engineers, and mitigate risks to avoid delays while maintaining excellent administration

Qualifications

• Experience coordinating service engineers and customers.
• Strong administration and communication skills.
• Ability to interpret technical drawings or CAD concepts is a plus.

Responsibilities

• Coordinate service engineers and schedules to meet project deadlines.
• Liaise with customers, suppliers and internal teams to manage resources.
• Monitor open jobs, update customers on progress and mitigate delays.

Skills

Scheduling

Customer care

Administration

Technical awareness

Tools

CAD software

Job description

SERVICE Coordinator - Act as the central point of contact between field engineers, customers, suppliers and internal departments, ensuring work is scheduled effectively, resources are allocated appropriately and projects are delivered on time, within budget and to the required standard.

Manage Engineers calendar utilising availability and skill-set to suit the project requirement being able to react professionally and efficiently to changes and last-minute issues/delays

Schedule and co-ordinate Service Engineers in line with project requirements and deadlines. Proactively monitor open jobs and keep in communication with the customers and engineers to mitigate risk and delays

In addition to excellent Administration and customer care skills, ideally you will have a TECHNICAL nature or have experience of Technical Drawings – CAD – etc