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CW Recruitment; Ovingdean; On-site; GBP 25,000 - 32,000; Full time

Job summary

CW Recruitment seeks a SERVICE COORDINATOR to act as the hub between field engineers, customers, suppliers and internal teams. You will schedule work, allocate resources, and help ensure projects are delivered on time, within budget and to standard.

You will manage calendars, react to changes, and monitor jobs to mitigate delays. Strong admin and customer care, plus a technical leaning or CAD exposure, is preferred for this role.

Qualifications

• Experience coordinating engineers and field teams.
• Strong organisational and administrative skills.
• Excellent communication with customers and suppliers.

Responsibilities

• Act as central point of contact between field engineers, customers, suppliers and internal departments.
• Schedule and coordinate Service Engineers to meet project requirements and deadlines.
• Proactively monitor open jobs and maintain communication to mitigate risk and delays.
• Utilise engineers' availability and skill-set to match project needs and adapt to changes.

Skills

Administration

Customer care

Scheduling

Calendar management

Communication

Tools

CAD

Job description

SERVICE Coordinator - Act as the central point of contact between field engineers, customers, suppliers and internal departments, ensuring work is scheduled effectively, resources are allocated appropriately and projects are delivered on time, within budget and to the required standard.

Manage Engineers calendar utilising availability and skill-set to suit the project requirement being able to react professionally and efficiently to changes and last-minute issues/delays

Schedule and co-ordinate Service Engineers in line with project requirements and deadlines. Proactively monitor open jobs and keep in communication with the customers and engineers to mitigate risk and delays

In addition to excellent Administration and customer care skills, ideally you will have a TECHNICAL nature or have experience of Technical Drawings – CAD – etc