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Cera Care Ltd; Pudsey; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Discounts platform

Employee assistance

Company pension

25 days holiday + bank holidays

DBS/PVG paid

Free uniform

Recognition rewards

Tech provided

Job summary

Cera Care Ltd. is looking for a Field Care Supervisor to extend our family and act as an ambassador for the company. You will conduct client assessments, create care plans, and shadow Care Workers to monitor care quality. Expect 75/95% field time with 25/5% office work for admin tasks.

The role involves delivering high-quality care in the community, ensuring client needs are met, and maintaining safe, compliant practices across the team.

Qualifications

• Fully flexible availability for field supervision and office tasks.
• In-depth knowledge of care sector practices and standards.
• Ability to stay organised and manage multiple packages.

Responsibilities

• Supervise carers on an ongoing basis to ensure quality of care.
• Meet clients to understand requirements and review care plans.
• Ensure the team has skills and resources to deliver safe, quality care.
• Complete introductions and shadow carers during initial packages.

Skills

Fully flexible

Excellent knowledge of care sector

Organised

Education

NVQ (desirable)

Tools

Mobile phone

Job description

Salary:£27,000 per annum

About the role:

We are looking for a passionate Field Care Supervisor to become an ambassador for Cera and an extension of our family. You'll carry out initial introductions, construct care plans, conduct client assessments, and shadow Care Workers to monitor the provision of care in terms of quality. It will involve 75/95% of time out in the field and 25/5% in the office for administrative tasks. We have an opportunity to bring service and support to the most vulnerable in our communities and continue on our journey to being the UK's fastest growing technology-enabled care provider.

Responsibilities:

• Responsible for the ongoing supervision on carers
• Ensuring customers' requirements are met
• Ensure your team are skilled and able to deliver a safe quality of care
• Complete meet & greet of all new packages
• Local knowledge of area
• Complete care plans and reviews of them
• Audits of MAR charts and Log books
• Complete carer spot checks and field supervisions
• Conducting Carer Interviews and supporting with compliance
• Attend provider meetings and support with business opportunities
• Hands on carer
• Take part in Out of hours on call
• Engage in team meetings

Background and Experience:

• Fully flexible
• Excellent knowledge of care sector
• Organised
• NVQ desirable but not essential
• NVQ and in-house Training and development for your role and future Career with us
• We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers
• Employee Assistance Programme
• Mobile phone and other required tech
• Company pension scheme
• 25 days holiday entitlement + bank holidays on top
• Paid DBS/PVG
• Free uniform
• Service and recognition rewards

About Cera

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.