Field Care Supervisor

Cera Care Ltd.; King's Lynn; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

NVQ training

Employee Assistance Programme

Mobile phone provided

Company pension

DBS/PVG paid

Mileage allowance

Free uniform

Service rewards

Job summary

Cera Care Ltd. is seeking a Field Care Supervisor in the King's Lynn area. You will supervise carers, assess clients, and develop care plans while ensuring high-quality care in the community.

The role requires extensive field time with administrative work in the office. You will contribute to our mission of delivering technology-enabled care across vulnerable communities. The ideal candidate has strong care sector knowledge, excellent communication, and solid IT skills.

Qualifications

• Fully flexible
• Proven work history
• Excellent knowledge of care sector
• Passionate about care
• Good communication skills
• Good IT skills
• Organised
• NVQ desirable but not essential

Responsibilities

• Supervise carers on an ongoing basis
• Ensure customers' requirements are met
• Ensure team delivers safe, quality care
• Carry out meet & greet of new packages
• Maintain local knowledge of area
• Complete care plans and reviews
• Perform risk assessments
• Audit MAR charts and log books
• Carer spot checks and field supervisions
• Conduct carer interviews and support compliance
• Attend provider meetings and support business opportunities
• Hands-on carer where needed
• Participate in out-of-hours on-call
• Engage in team meetings

Skills

Communication

IT skills

Organisation

Flexibility

Care sector knowledge

Education

NVQ desirable

Job description

Position: Field Care Supervisor

Reporting to: Registered Manager

Contract Type: Permanent, Full Time, 37.5hrs per week

Salary: £26,822 per annum

About the role:

We are looking for a passionate Field Care Supervisor to become an ambassador for Cera and an extension of our family. You'll carry out initial introductions, construct care plans, conduct client assessments, and shadow Care Workers to monitor the provision of care in terms of quality. It will involve 75/95% of time out in the field and 25/5% in the office for administrative tasks. We have an opportunity to bring service and support to the most vulnerable in our communities and continue on our journey to being the UK's fastest growing technology-enabled care provider.

Responsibilities:

• Responsible for the ongoing supervision on carers
• Ensuring customers' requirements are met
• Ensure your team are skilled and able to deliver a safe quality of care
• Complete meet & greet of all new packages
• Local knowledge of area
• Complete care plans and reviews of them
• Risk assessments
• Audits of MAR charts and Log books
• Complete carer spot checks and field supervisions
• Conducting Carer Interviews and supporting with compliance
• Attend provider meetings and support with business opportunities
• Hands on carer
• Take part in Out of hours on call
• Engage in team meetings

Background and Experience:

• Fully flexible
• Proven work history
• Excellent knowledge of care sector
• Passionate
• Good communication skills
• Good IT skills
• Organised
• NVQ desirable but not essential

Benefits:

• NVQ and in-house Training and development for your role and future Career with us
• We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers
• Employee Assistance Programme
• Mobile phone and other required tech
• Company pension scheme
• Paid DBS/PVG
• Mileage Allowance
• Free uniform
• Service and recognition rewards

About Cera

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.