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Nuffield Health; Portsmouth; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health Portsmouth FWC is seeking a Deputy General Manager for a permanent, full-time role based on-site. The position emphasizes leadership, driving sales and implementing new business initiatives to boost membership and revenue while maintaining outstanding customer service.

You will lead a team with a customer service focus, using your commercial know-how and data literacy to guide decision-making and enhance member experiences. A comprehensive benefits package supports wellbeing.

Qualifications

• Leadership experience in a health/fitness or service environment.
• Strong customer-service focus and commercial awareness.
• Data literacy and ability to analyse performance metrics.

Responsibilities

• Inspire your team with a passion for exceptional customer service.
• Utilise business knowledge to create and champion great customer experiences.
• Drive membership sales and retention through innovative ideas.
• Support revenue-generating services such as food and beverages.
• Contribute to the club's commercial success.

Job description

Portsmouth FWC | Fitness & Wellbeing Club | Permanent | Full time

Competitive salary depending on skills and experience

40 hours per week

Nuffield Health is the UK's largest Healthcare Charity. We're taking care of the nation's wellbeing. Now, so can you. If you're enthusiastic, ambitious and ready to be a role model for health and fitness, here's where you can enjoy exciting career growth while you're make a positive impact on people's lives.

As a Deputy General Manager at our Portsmouth FWC, you'll bring management skills in everything, from driving sales to rolling out new business initiatives. You're commercially smart, with a high degree of financial awareness and data literacy. Plus, you're able to lead, challenge and develop a team with a customer service focus.

As a Deputy General Manager, you will:

Inspire your team with your passion for exceptional customer service

Harness your business knowledge to create and champion great customer experiences

Bring the creative, innovative ideas that maximise our membership sales and retention

Help drive important revenue generating services, such as food and beverages

Contribute to our club's commercial success

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.