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Agincare Group; New Milton; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Refer-a-friend bonus

Mileage allowance

Fully funded training up to QCF Level

Blue Light Card discounts

Company pension

On-demand pay

Job summary

Agincare Group is seeking a Care Coordinator for our New Milton Branch. The role focuses on organising care schedules, matching carers with clients, and supporting new care packages to ensure seamless service delivery.

Ideal candidates are organised, people-focused, and comfortable in a fast-paced environment. A driving licence and right to work in the UK are required. Compensation includes mileage, training progression, and pension benefits.

Qualifications

• 1+ years experience in care coordination or scheduling, or minimum Level 2 NVQ in Health and Social Care.
• Full UK driving licence and access to own vehicle.
• Minimum 12 months remaining on right to work in the UK.

Responsibilities

• Coordinate care services and client schedules.
• Match carers with clients to meet individual needs.
• Support the setup of new care packages.
• Plan rotas to ensure continuity of care.
• Communicate with families and healthcare professionals.
• Record staff availability, absences, and emergency calls.
• Participate in the on-call rota when required.
• Willingness to cover the on-call phone (additional pay provided).

Skills

Organisational skills

People-focused

Problem solving

Rota planning

Clear communication

Education

NVQ Level 2 in Health and Social Care

Job description

Turn Your Organising Skills into Meaningful Impact

Perhaps you’re an experienced care professional ready for something new, or you have a background in workforce scheduling and would love to bring those skills into care.

At Agincare, we know great care starts with great coordination. We’re looking for a Care Coordinator at our New Milton Branch who enjoys organising, problem-solving, and connecting the right carers with the clients who need them most.

What we offer:

• Refer-a-friend bonus of up to £1,000*
• Mileage allowance of 32p per mile
• Fully funded training and career development up to QCF Level 5
• Blue Light Card discounts
• Company pension scheme
• On-demand pay

About you:

We’re looking for someone who is organised, people-focused and enjoys keeping things running smoothly, as well as:

• Strong organisational skills and attention to detail
• Ability to work confidently in a busy, fast-paced environment
• A minimum of 1 years experience, or minimum level 2 NVQ in Health and Social Care
• Full UK driving licence and access to your own vehicle
• Minimum of 12 months remaining on your right to work in the UK

The role of a Care Coordinator

• Coordinate care services and client schedules
• Match carers with clients to meet individual needs
• Support the setup of new care packages
• Plan rotas to ensure continuity of care
• Communicate with families and healthcare professionals
• Record staff availability, absences, and emergency calls
• Participate in the on-call rota when required
• Willingness to cover the on-call phone (additional pay provided)

About us

For 40 years, Agincare has been proudly supporting communities across the UK. Today, with more than 5,500 team members nationwide, we are one of the country’s leading family-owned care providers, delivering high-quality care and support services across more than 170 locations.We are proud supporters of the Care Leaver Covenant and Armed Forces community, offering guaranteed interviews for eligible applicants. All our adult services are regulated by the CQC, and our children's services are regulated by Ofsted.

We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds and experiences. Please note that we are currently unable to offer visa sponsorship.

If this particular role isn’t the right fit for you, we encourage you to explore our other vacancies,