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Fife Cultural Trust; Lochgelly; On-site; GBP 26,000 - 27,000; Part time

Job summary

Fife Cultural Trust in Lochgelly is seeking a part-time Box Office Assistant to join the team at Lochgelly Centre. You’ll work 32 hours over a four-week period, including evenings and weekends on a rotational basis to support events and performances.

As the first point of contact for customers, you’ll provide a warm, welcoming, and efficient service. Responsibilities include ticket sales, cash handling, handling enquiries, processing bookings, and sharing information about OnFife’s services.

Qualifications

• Experience in ticket sales and cash handling is preferred.
• Strong customer service skills for a welcoming visitor experience.
• Ability to process bookings and respond to venue enquiries.

Responsibilities

• Sell tickets and handle cash transactions at the box office.
• Respond to venue and event enquiries and provide information on services.
• Process bookings and support day-to-day operations of the centre.

Skills

Customer service

Cash handling

Ticket sales

Booking processing

Enquiries handling

Job description

Salary: £25,604.23 to £26,786.83 a year, pro rata

Box Office Assistant

Company: Fife Cultural Trust

Salary: £25,604.23 to £26,786.83 a year, pro rata

Hours: Part-time

Location: Lochgelly

Working pattern: On-site

Job type: Temporary

Posting date: 10 Sept 2026

Closing date: 24 Sept 2026

We have an exciting opportunity for a Box Office Assistant to join the team at Lochgelly Centre, working 32 hours over a four-week period. The role includes evening and weekend shifts on a rotational basis to support events and performances.

As the first point of contact for customers and visitors, you'll provide a warm, welcoming, and efficient service, helping to create a positive experience for everyone who visits the Centre. Working as part of the Box Office team, you'll be involved in a variety of duties including ticket sales, cash handling, responding to venue and event enquiries, processing bookings, and providing information about OnFife's services and activities.

This is a varied and rewarding role where you'll play an important part in delivering excellent customer service, supporting the day-to-day operation of the Centre, and contributing to the ongoing success and development of OnFife.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.