Box Office Specialist — Evenings & Weekends

ASVA: Association of Scottish Visitor Attractions; Lochgelly; Hybrid; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Real Living Wage employer

Local government pension scheme

Generous holiday allowance

Flexible working opportunities

Employee discount scheme

Job summary

OnFife is seeking a Box Office Assistant for Lochgelly Centre, working 32 hours over a four-week period. The role includes evening and weekend shifts on a rotational basis to support events and performances.

You will be the first point of contact for customers, providing a warm, welcoming, and efficient service. You’ll handle ticket sales, cash handling, bookings, and enquiries while promoting OnFife’s services.

Qualifications

• Experience in a busy customer service environment.
• Experience with cash handling and reconciliation procedures is essential.
• Box office or reception experience and strong customer service are desirable.

Responsibilities

• Ticket sales and cash handling.
• Responding to venue and event enquiries and processing bookings.
• Providing information about OnFife’s services and activities.
• Delivering an excellent customer experience and supporting day-to-day operations.

Skills

Customer service

Cash handling

Reception/box office

Job description

OnFife is seeking a Box Office Assistant for Lochgelly Centre, working 32 hours over a four-week period. The role includes evening and weekend shifts on a rotational basis to support events and performances.

You will be the first point of contact for customers, providing a warm, welcoming, and efficient service. You’ll handle ticket sales, cash handling, bookings, and enquiries while promoting OnFife’s services.