Box Office & Customer Service – Part-Time

Fife Cultural Trust; Lochgelly; On-site; GBP 26,000 - 27,000; Part time

Job summary

Fife Cultural Trust in Lochgelly is seeking a part-time Box Office Assistant to join the team at Lochgelly Centre. You’ll work 32 hours over a four-week period, including evenings and weekends on a rotational basis to support events and performances.

As the first point of contact for customers, you’ll provide a warm, welcoming, and efficient service. Responsibilities include ticket sales, cash handling, handling enquiries, processing bookings, and sharing information about OnFife’s services.

Qualifications

• Experience in ticket sales and cash handling is preferred.
• Strong customer service skills for a welcoming visitor experience.
• Ability to process bookings and respond to venue enquiries.

Responsibilities

• Sell tickets and handle cash transactions at the box office.
• Respond to venue and event enquiries and provide information on services.
• Process bookings and support day-to-day operations of the centre.

Skills

Customer service

Cash handling

Ticket sales

Booking processing

Enquiries handling

Job description

Fife Cultural Trust in Lochgelly is seeking a part-time Box Office Assistant to join the team at Lochgelly Centre. You’ll work 32 hours over a four-week period, including evenings and weekends on a rotational basis to support events and performances.

As the first point of contact for customers, you’ll provide a warm, welcoming, and efficient service. Responsibilities include ticket sales, cash handling, handling enquiries, processing bookings, and sharing information about OnFife’s services.