Museum Assistant – Methil Heritage Centre

ASVA: Association of Scottish Visitor Attractions; Methil; Hybrid; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Real Living Wage

Local government pension

Generous holiday

Flexible working

Training scheme

Employee discount scheme

Job summary

OnFife is recruiting a Museum Assistant to join Methil Heritage Centre on a fixed-term basis until end March 2027. The role is 22 hours per week, with a pattern across Wednesday to Saturday, focusing on delivering exceptional visitor experiences and administration support in a busy heritage venue.

You’ll bring customer service experience, a friendly and proactive approach, and an interest in local history. Interviews are scheduled for early October at Kirkcaldy Galleries.

Qualifications

• Customer service experience and strong communication skills.
• Enthusiasm for helping others and commitment to customer care.
• Interest in museums and local history.
• Excellent numeracy, literacy and administration skills; able to contribute to venue security and smooth operations.

Responsibilities

• Provide exceptional customer service to visitors at Methil Heritage Centre.
• Welcome and assist visitors, promote venue activities and events.
• Assist with daily operations, administration and venue security procedures.
• Work pattern and hours as stated (22 hours per week across Wed–Sat).

Skills

Customer service

Communication skills

Numeracy

Literacy

Administration

Job description

Organisation: OnFife

Location: Methil Heritage Centre

We are OnFife and we know how valuable creativity is to our communities. Whether we’re helping people learn or making them laugh – we’re here to bring people together and make them feel good. Our spaces are some of Fife’s favourite places – from historic buildings to mobile libraries, award-winning new destinations to much-loved community hubs. Museums, theatres, galleries, libraries, and archives – we offer them all. We’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

Benefits

• We’re a Real Living Wage employer
• local government pension scheme
• generous holiday allowance
• flexible working opportunities
• We have a dedicated training scheme offering professional development opportunities
• you can also access our employee discount scheme which offers local and national savings and a range of employee benefits

The Role

We have an exciting opportunity for a Museum Assistant to join our team at Methil Heritage Centre. This is a fixed term post until end of March 2027, working 22 hours per week. You’ll ensure that every visitor to Methil Heritage Centre has a memorable visit. You will provide exceptional customer service within Methil Heritage Centre. This friendly community museum celebrates the people, industry and everyday life of Levenmouth and offers a warm welcome to visitors from the local area and further afield.

The position is for 22 hours per week. The working hours are expected to be in line with the following pattern, but flexibility is essential to meet the needs of the business

Wednesday 10.30 – 17.00
Thursday 10.30 – 17.00
Friday 10.30 – 17.00
Saturday 12.30 – 16.30
You can view the full job spec on our website

About You

This role will suit someone who enjoys working in customer service and interacting with the public in a museum environment. You’ll be a friendly, outgoing and motivated individual with customer service experience, good communication skills and a keen interest in museums and local history.

You’ll ideally come from a visitor/customer service background, but it’ll be your enthusiasm for helping others and devotion to customer care that makes you really stand out. Naturally good with people, you’ll be able to put customers of all ages and backgrounds at ease, whilst helping to promote the venue, its activities and events.

Your passion for history, culture and community engagement will be apparent. You will be organised, efficient and thrive on variety. It goes without saying you’ll need excellent numeracy, literacy and communication skills, but you’ll also need excellent administration skills, and the processes involved with ensuring the security and operation of the venue.

Interviews are scheduled to take place on Thursday 1 October at Kirkcaldy Galleries.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

Application Deadline: Thursday 17/09/2026