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Renfrewshire Council; Johnstone; On-site; GBP 18,000 - 21,000; Full time

Job summary

Renfrewshire Council is seeking a Clerical Assistant (Full Time) to support service objectives through a variety of clerical duties in a busy office environment.

The role involves data input and extraction across electronic systems, word processing, document completion, call handling, ordering, receipting, mail processing, and reception duties, with an emphasis on effective customer service and strong literacy and numeracy skills.

Qualifications

• Experience of working in a clerical role within an office environment.
• Knowledge of common IT systems including databases and Microsoft Office.
• Effective customer service, literacy & numeracy, organisational and time management skills.

Responsibilities

• Input and extract data using a range of electronic systems.
• Word processing; document completion; call handling.
• Ordering and receipting; processing mail; photocopying and filing.
• Reception duties and dealing with visitors.

Skills

Customer service

Literacy

Numeracy

Organisational skills

Time management

Microsoft Office

Data entry

Reception duties

Education

SVQ Level 2 in Business Administration

Customer Service Professional Award

Tools

Purchasing systems

Job description

Clerical Assistant (Full Time) (Permanent) - REN15075

You will contribute to the achievement of agreed service objectives, by carrying out a variety of clerical duties to support the service.

Duties of the post include

engaging with local managers, stakeholders and colleagues to build effective working relationships; input and extract of data using a range of electronic systems; word processing; document completion; call handling; ordering and receipting; processing mail; photocopying and filing and reception duties.

It is essential that you have experience of working in a clerical role within an office environment. It is also essential that you have

knowledge of common IT systems including databases and Microsoft Office and have effective customer service,

literacy & numeracy skills aswell as organisational and time management skills.

An SVQ Level 2 in Business Administration (or equivalent) or Customer Service Professional Award is desirable. Experience of working with different agencies and use of purchasing systems is also desirable.

If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit