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Bridgewater Recruitment Group; Cardiff; On-site; GBP 30,000 - 32,000; Full time

Job summary

Bridgewater Recruitment Group in Cardiff is seeking an Account Manager to handle a portfolio of customers, combining account management, customer service and proactive sales. You will nurture long-term relationships, understand customer needs, and recommend suitable products, while handling enquiries and orders.

The role offers a starting salary of £30,000 - £32,000 with uncapped incentive potential and a pension; training will be provided to build product knowledge and sales skills in a

Qualifications

• Requires prior sales or account management experience in a B2B or wholesale setting.
• Interest in technical products and ability to learn product applications.
• Confident in communicating with customers and building relationships.

Responsibilities

• Manage and develop existing customer accounts.
• Build strong, long-term relationships with customers.
• Understand customer requirements and recommend appropriate products.
• Handle customer enquiries, quotations and orders.
• Identify opportunities to increase sales within existing accounts.
• Support customers by coordinating with suppliers and internal teams.
• Develop knowledge of the specialist technical product range.

Skills

Account management

Sales

Customer service

Relationship building

Organised

Job description

A specialist technical sales and distribution business is looking for a confident Account Manager to join their team in Cardiff. This is a varied role combining account management, customer service and some proactive sales activity, with the opportunity to build long-term relationships with a portfolio of customers.

You'll be joining a highly respected business that is part of a £1 billion turnover group, with an established reputation across the UK. The company specialises in HVAC, Electrical and Process Controls and Automation, supplying products that help regulate, monitor and measure energy, liquids and gases across a range of applications.

This is an excellent opportunity for someone with a sales background who is interested in developing their knowledge of technical products. You don't need to be highly technical already, a positive attitude, commercial approach and willingness to learn are more important.

Role Responsibilities

As an Account Manager, you will be:

• Managing and developing existing customer accounts
• Building strong, long-term relationships with customers
• Understanding customer requirements and recommending suitable products
• Handling customer enquiries, quotations and orders
• Identifying opportunities to increase sales within existing accounts
• Making some limited outbound calls
• Working with suppliers and internal teams to support customers
• Developing your knowledge of a specialist technical product range

Rewards

As an Account Manager, you will receive:

• A starting salary of £30,000 - £32,000
• An uncapped profit share bonus
• Membership of the company's excellent pension scheme
• Full internal training and supplier training days to build your product knowledge
• Opportunities to attend professional sales training courses
• A stable, permanent role within a successful and growing business
• A friendly, supportive and collaborative team environment

Requirements

We're looking for someone with previous sales or account management experience, ideally within wholesale, distribution or another B2B environment.

Technical sales experience would be advantageous, but isn't essential. An interest in technical products and the ability to learn and understand product applications is more important.

You’ll need to be:

• Confident and comfortable speaking with customers
• Good at building relationships
• Commercially aware and motivated by sales
• Organised and able to manage multiple accounts
• Positive, proactive and keen to learn
• Interested in developing your technical and sales knowledge