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Tate; Cardiff; On-site; GBP 22,000 - 26,000; Full time

Job summary

Tate is recruiting Sales Advisors in the UK energy sector to join a friendly, customer-focused team within the Business Energy division, supporting the processing of new and renewing energy contracts.

You will log, quote and accept high volumes of contracts while maintaining accuracy and meeting deadlines within strict compliance controls, working closely with internal and external stakeholders.

Qualifications

• Passion for accuracy to ensure correct logging, quoting and processing of contracts.
• Excellent customer service skills to support internal and external customers.
• Strong rapport and communication abilities across all levels.

Responsibilities

• Process all new and renewing business energy supply tenders.
• Log, quote and accept high volumes of electricity and gas contracts.
• Support pricing, contract retention, renewals and contract administration.
• Deliver work on time within compliance parameters.

Skills

Customer service

Communication

Teamwork

Attention to detail

Tools

Microsoft Office

Job description

• Full‑time (37 hrs, Mon-Fri, shifts between 8:30-17:30)

We're recruiting for some Sales Advisors to join a friendly, customer‑focused team within a major UK energy provider. This role will sit in the Business Energy division, supporting the processing of new and renewing energy contracts.

Responsibilities:

• The Sales Support department is responsible for processing all new and renewing business energy supply tenders.
• As a Sales Support Advisor your role will be diverse and dynamic, we have opportunities in areas such as pricing, contract retention, renewals, contract administration and securing contracts.
• It will be your responsibility to accurately log, quote and accept high volumes of electricity and gas contracts within the commercial sector as well as ad hoc pieces of work related to the role.
• It is imperative you have a passion for accuracy to ensure that all work is correct, delivered on time to prospective and renewing customers, and falls within stringent compliance parameters.

What we're looking for

• It is imperative you have a passion for accuracy to ensure that all work is correct, delivered on time to prospective and renewing customers.
• You will need some excellent customer service skills to provide a flexible service to both internal and external customers.
• Being an excellent rapport builder and communicator is essential as you will be working with all levels.
• A strong team work ethic is essential for the role to meet the fast-paced business demands.
• You should be comfortable working closely with your team or independently.
• You should also expect to meet targets and manage your own workload.
• A good working knowledge of Microsoft Office packages, (Word and Excel) is essential.

Additional Information

• Security Clearance: BPSS
• Start Date: 28/09/2026
• please note that training will last 4-6 weeks' and so successful candidates will not be able to have any pre-booked holiday during this period.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.