Sales Advisor

Tate; Cardiff; Hybrid; GBP 29,000 - 31,000; Full time

Job summary

Tate is recruiting for Sales Advisors to join a friendly, customer‑focused team in the Business Energy division. The role involves processing new and renewing energy contracts, with hybrid work (2/3 days from home). The position is a 4-month contract, full-time (37 hours, Mon-Fri, shifts 8:30–17:30).

The Sales Advisor will log, quote and accept high volumes of contracts, ensure accuracy, and operate within strict compliance. Excellent customer service and strong communication are essential.

Qualifications

• A passion for accuracy to ensure all work is correct and delivered on time.
• Excellent customer service skills to support internal and external customers.
• Strong rapport-building and communication abilities across all levels.
• A solid team-work ethic to meet fast-paced business demands.
• Comfortable working with the team or independently.
• Ability to meet targets and manage own workload.
• Good working knowledge of Microsoft Office packages (Word & Excel).

Responsibilities

• Process all new and renewing business energy tenders.
• Log, quote and accept high volumes of electricity and gas contracts.
• Support pricing, contract retention, renewals and contract administration.
• Ensure accuracy and compliance in all contracted work.
• Work effectively with internal and external stakeholders to meet deadlines.

Skills

Customer service

Communication

Teamwork

Independent work

Target-driven

Microsoft Word

Microsoft Excel

Tools

Microsoft Word

Microsoft Excel

Job description

Sales Advisor

Office location- Cardiff CF23

Hybrid (2/3 days per week from home)

4‑month contract

£15.54 per hour

Full‑time (37 hrs, Mon-Fri, shifts between 8:30-17:30)

We're recruiting for some Sales Advisors to join a friendly, customer‑focused team within a major UK energy provider. This role will sit in the Business Energy division, supporting the processing of new and renewing energy contracts.

Responsibilities

The Sales Support department is responsible for processing all new and renewing business energy supply tenders.

As a Sales Support Advisor your role will be diverse and dynamic, we have opportunities in areas such as pricing, contract retention, renewals, contract administration and securing contracts.

It will be your responsibility to accurately log, quote and accept high volumes of electricity and gas contracts within the commercial sector as well as ad hoc pieces of work related to the role.

It is imperative you have a passion for accuracy to ensure that all work is correct, delivered on time to prospective and renewing customers, and falls within stringent compliance parameters.

What we're looking for

It is imperative you have a passion for accuracy to ensure that all work is correct, delivered on time to prospective and renewing customers.

You will need some excellent customer service skills to provide a flexible service to both internal and external customers.

Being an excellent rapport builder and communicator is essential as you will be working with all levels.

A strong team work ethic is essential for the role to meet the fast‑paced business demands.

You should be comfortable working closely with your team or independently.

You should also expect to meet targets and manage your own workload.

A good working knowledge of Microsoft Office packages, (Word and Excel) is essential.

Additional Information

• Security Clearance: BPSS
• Start Date: 28/09/2026
• please note that training will last 4-6 weeks' and so successful candidates will not be able to have any pre-booked holiday during this period.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application