Sales Support Advisor

Blue Arrow; Reading, Cardiff; Hybrid; GBP 21,000 - 23,000; Full time

Job summary

Blue Arrow is recruiting three Sales Support Advisors to join our team in Reading or Cardiff with a hybrid working pattern (2 days in the office). The role involves handling high volumes of energy contract administration, renewals, and providing strong sales support to the field sales team.

You should have solid admin, customer service or data processing experience, excellent attention to detail, and proficient use of MS Word and Excel. Training will be provided.

Qualifications

• Previous experience in Administration, Sales Support, Customer Service, Contract Administration or Data Processing.
• Strong attention to detail and accuracy.
• Excellent communication and relationship-building skills.
• Ability to prioritise and manage multiple tasks.
• Strong organisational skills.
• Proficient in Microsoft Office, including Word and Excel.
• Energy, Utilities or B2B experience is advantageous but training will be provided.

Responsibilities

• Processing high volumes of business energy contracts.
• Managing contract renewals and retention activities.
• Providing administrative support to sales teams.
• Supporting pricing and tender-related activities.
• Accurately logging, quoting and accepting electricity and gas contracts.
• Maintaining contract records and updating internal systems.
• Delivering excellent service to both internal and external customers.
• Ensuring compliance and accuracy across all activities.
• Managing workload effectively to meet deadlines and targets.

Skills

Administrative experience

Customer service

Contract administration

Data processing

Sales support

Tools

Microsoft Word

Microsoft Excel

Job description

Sales Support Advisor

Reading or Cardiff | Hybrid Working (2 Days Office-Based)

£15.54 per hour PAYE

37 Hours per Week | Monday to Friday

Shifts between 8:30am and 5:30pm

3 Positions Available

Start Date: 28 September 2026

Contract Until: 29 January 2027

About the Role

An exciting opportunity has become available for three Sales Support Advisors to join a leading organisation within the Energy and Utilities sector.

This role is ideal for candidates with strong administrative, customer service, sales support, contract administration or back-office experience who enjoy working in a fast-paced environment and have excellent attention to detail.

Key Responsibilities

• Processing high volumes of business energy contracts
• Managing contract renewals and retention activities
• Providing administrative support to sales teams
• Supporting pricing and tender-related activities
• Accurately logging, quoting and accepting electricity and gas contracts
• Maintaining contract records and updating internal systems
• Delivering excellent service to both internal and external customers
• Ensuring compliance and accuracy across all activities
• Managing workload effectively to meet deadlines and targets

Skills and Experience

• Previous experience in Administration, Sales Support, Customer Service, Contract Administration or Data Processing
• Strong attention to detail and accuracy
• Excellent communication and relationship-building skills
• Ability to prioritise and manage multiple tasks
• Strong organisational skills
• Proficient in Microsoft Office, including Word and Excel
• Ability to work independently and as part of a teamEnergy, Utilities or Business-to-Business experience would be advantageous but is not essential, as full training will be provided.

What's on Offer?

• Competitive hourly rate of £15.54 PAYE
• Hybrid working arrangement
• Full training provided
• Opportunity to gain experience within a major organisation in the Energy sector
• Supportive and collaborative team environment

Important Information

Due to a structured onboarding and training programme, applicants must be fully available during the first 4 to 6 weeks of employment. Unfortunately, pre-booked holidays during this period cannot be accommodated.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people