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Codi Group; Caerphilly; On-site; GBP 33,000 - 44,000; Full time

Benefits offered by this job

26 days holiday

Continuous professional training

Blue Light Card discounts

Job summary

Codi Group in Caerphilly is seeking a full-time Neighbourhood Housing Manager on a fixed-term basis to August 2027. You’ll lead delivery of housing services, manage tenancies, lettings and estates, and be the visible community presence in your patch.

You will work with customers and partners to sustain homes, tackle safety and antisocial behaviour, and support the group’s aim to keep eviction levels low while delivering holistic support across teams.

Qualifications

• Experience in managing tenancies and lettings.
• Ability to build relationships with customers and partners.
• Evidence of safeguarding and community safety activity.

Responsibilities

• Manage tenancies and lettings within Caerphilly patch.
• Improve estates and community safety across the area.
• Be main contact for customers and partners, ensuring joined-up services.
• Collaborate with teams to deliver holistic housing services across the organisation.

Skills

Tenant management

Community engagement

Stakeholder liaison

Safeguarding & wellbeing

Job description

We’re looking for a full time Neighbourhood Housing Manager to lead the delivery of housing services across Caerphilly, on a fixed term basis until August 2027. In this role, you’ll be the main contact for customers and partners, working closely with teams across the organisation to deliver a joined up, holistic approach.

About the role

This isn’t just about managing homes – it’s about people, places, and creating thriving communities. You’ll be building meaningful and purposeful relationships with customers within our Neighbourhoods, making a real difference on the ground.

As a Neighbourhood Housing Manager, we want you to get to know our customers, so that if we do need to have some difficult conversations it’s easier to have them with someone they know and trust. We are a housing provider who targets zero evictions and you will have a key role to play in delivering this commitment. You will be connected to our customers, you’ll know at an early stage if things are going wrong and you can call upon support of our community development and housing support services to assist our customers to continue to live safely in their homes.

You will play a key role in supporting customers and communities by managing tenancies, lettings, improving estates and community safety across an area patch. This is a people first role, not a desk‑based one. You’ll be visible in your communities in, building relationships and trust, working with customers, colleagues and partners to sustain tenancies, ensure homes are safe and ready to let, and intervene early to support customers at risk—helping people sustain their homes and thrive. With regular estate visits, you’ll tackle safety issues, safeguarding concerns, and anti‑social behaviour.

Perks, Benefits and a glimpse into our Codi world

This is a 37 hour per week role and fixed term until August 2027with a competitive salary, along with a great package designed to support you at work and beyond.

£38,648 per annum

• 26 days holiday, pro rata entitlement plus Bank holidays. Rising to 31 days with an extra day for each full year of service.
• Continuous professional training and development
• Blue Light Card Eligibility giving discounts at 15,000 brands.

To explore the full range of benefits, perks and rewards, visit: Careers - Codi

FREDIE

At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact [e-mail] or 0300 373 5262