Repairs Scheduler (Maternity Cover)

Codi Group; Cwmbran; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Basic DBS check

Hybrid working

Sick pay

9 day fortnight

Weekly or monthly pay

Job summary

Codi Group is seeking a Repairs Scheduler to coordinate multi-trade engineers from our Wales operations. You’ll plan, prioritise and manage repairs to keep homes maintained to high standards, acting as the main contact for customer queries.

Based in South Wales with a Cwmbran base, the role offers hybrid working, a Monday-to-Friday pattern, and a 40-hour week. The position is full-time and fixed-term until 30 July 2027, with a competitive salary and benefits.

Qualifications

• Planning & scheduling multi-trade workloads in a fast-paced environment.
• Confident with Word, Excel, Outlook and scheduling systems.
• Clear, professional communication including a strong telephone manner.
• Able to manage competing priorities and high volumes of work.
• Able to troubleshoot issues and adapt plans quickly.
• Awareness of performance targets and their importance in service delivery.
• Full UK driving licence and access to a vehicle.

Responsibilities

• Plan, prioritise and coordinate work for multi-skilled engineers to ensure efficient scheduling.
• Ensure jobs are scheduled to be completed on time and aligned to customer needs.
• Be the main point of contact for repairs queries, handling high volumes of calls.
• Collaborate with customers, operatives and stakeholders to resolve issues quickly.

Skills

Planning & Scheduling

IT Skills

Communication

Organisation & Multitasking

Problem-Solving

KPIs

Driving Licence

Job description

• Exciting growth – Join a busy, expanding Repairs team delivering essential services to our communities.
• Make an impact – Play a key role in keeping repairs running smoothly and homes maintained to a high standard.
• Supportive team – Work with experienced colleagues in a collaborative, inclusive environment.

About The Role

As a Repairs Scheduler, you’ll be at the centre of our responsive repairs service. You’ll plan, prioritise and coordinate work for our multi-skilled engineers, ensuring jobs are scheduled efficiently, completed on time, and aligned to customer needs. You’ll be the main point of contact for repairs queries, managing high volumes of calls and working closely with customers, operatives, and stakeholders to resolve issues quickly. You’ll balance priorities, respond to changing demands, and keep everything moving to deliver a reliable, high-quality service.

Skills And Experience Needed

• Planning & Scheduling: Experience coordinating multi-trade or operational workloads in a fast-paced environment
• IT Skills: Confident using Word, Excel, Outlook and systems to manage schedules and updates
• Communication: Clear, professional communication skills, including a strong telephone manner
• Organisation & Multitasking: Able to manage competing priorities and high volumes of work
• Problem-Solving: Able to think ahead, troubleshoot issues, and adapt plans quickly
• Understanding of KPIs: Awareness of performance targets and their importance in service delivery
• Driving Licence: A full UK driving licence and access to a vehicle

Perks, Benefits And a Glimpse Into Our Codi World

Join our Codi Repairs Team and play a key role behind the scenes in keeping homes and communities running smoothly across South Wales. Your base will be Cwmbran, working closely with colleagues across our wider Repairs service. We cover areas from Monmouthshire to Swansea. While much of your role is office-based, hybrid working means you’ll have flexibility built into your week. We offer a healthy work–life balance with Monday to Friday working, plus the option of compressed hours through a 9 day fortnight. This is a full time, fixed term role until 30th July 2027 (40 hours per week), with a competitive salary of £29,304, alongside a benefits package designed to support you at work and beyond.

What’s Included

• Basic DBS check covered by us
• Flexibility to be paid weekly or monthly
• Sick pay, increasing with length of service (up to 6 months’ full pay after 4 years)
• Hybrid working
• 9 day fortnight working availability

And that’s just the start. From wellbeing support to rewards and recognition, there’s plenty that makes working at Codi more than just a job.

Values

At Codi, our values are Compassionate, Authentic and Progressive. When you join us, you'll embrace these principles and thrive in an environment shaped by them.

FREDIE

At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Codi Group.

Who are Codi Group?

Codi Group is one of Wales’ largest not-for-profit housing and care organisations, providing safe homes, personalised support, and vibrant communities where people can thrive. In 2024, Codi and Linc merged, combining our shared values and strengths to deliver even better services and create greater opportunities across Wales. Together, we are committed to being compassionate, inclusive, and focused on making a positive difference every day.