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Octane Recruitment Ltd; Brownhills West; On-site; GBP 11,000 - 17,000; Part time

Benefits offered by this job

Annual leave 31-33 days

Pension scheme

Life Assurance

Vehicle discounts

Retail discounts platform

Dental support

Product training

Career progression

Job summary

Octane Recruitment Ltd is seeking a part-time Warranty Administrator for a busy dealership in Burntwood. 24 hours per week with flexible days 9:00–17:00 Monday to Friday. Prior motor trade or warranty/aftersales administration experience is advantageous, with Kerridge knowledge helpful.

Responsibilities include processing warranty claims, tracking debt, and liaising with Service, Parts and Workshop teams. The role requires good communication, attention to detail and the right to work in the UK.

Qualifications

• Previous motor trade experience preferred.
• Experience as Warranty Administrator, Warranty Advisor, Service Administrator or Aftersales Administrator advantageous.
• Strong attention to detail and accurate administration.
• Good telephone, communication and interpersonal skills.
• Kerridge experience is advantageous.

Responsibilities

• Process manufacturer and extended warranty claims accurately.
• Monitor outstanding warranty debt, work in progress and parts returns.
• Review and action service and warranty notifications.
• Ensure claims meet manufacturer warranty terms and requirements.
• Maintain accurate warranty records and supporting documentation.
• Liaise with Service, Parts and Workshop teams regarding warranty claims.
• Support the Aftersales department with warranty administration duties.

Skills

Motor trade experience

Telephone communication

Interpersonal skills

Attention to detail

Teamwork

Right to work in UK

Tools

Kerridge

Job description

Warranty Administrator – Burntwood Part Time

We are recruiting for a Warranty Administrator, Warranty Advisor or Automotive Warranty Administrator to join a busy dealership in Burntwood. Previous experience within the motor trade is preferred, with dealership, warranty or Aftersales administration experience particularly advantageous. Applicants must have the right to work in the UK.

Hours: 24 hours per week | Flexible days and times between 9:00am–5:00pm, Monday to Friday Part Time

Reference: 31667

Why Apply?

• Flexible part-time working hours
• 31 days annual leave, increasing to 33 days with service
• Birthday leave
• Company pension scheme
• Life Assurance
• Staff discounts on vehicles, servicing, parts and labour
• Employee benefits and retail discount platform
• Access to dental support
• Manufacturer and product training
• Career development and progression opportunities

Warranty Administrator Role

• Process manufacturer and extended warranty claims accurately
• Monitor outstanding warranty debt, work in progress and parts returns
• Review and action service and warranty notifications
• Ensure claims meet manufacturer warranty terms and requirements
• Maintain accurate warranty records and supporting documentation
• Liaise with Service, Parts and Workshop teams regarding warranty claims
• Support the Aftersales department with warranty administration duties

Warranty Administrator Requirements

• Previous motor trade experience is preferred
• Previous experience as a Warranty Administrator, Warranty Advisor, Service Administrator or Aftersales Administrator is advantageous
• Strong attention to detail and accurate administration skills
• Good telephone, communication and interpersonal skills
• Kerridge experience is advantageous
• Self-motivated with the ability to work effectively as part of a team
• Right to work in the UK