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Priority Recruitment Services Ltd; Bradley Stoke; On-site; GBP 35,000 - 90,000; Full time

Benefits offered by this job

OTE £35k-£90k

Complete flexibility

Flexible hours

Job summary

Priority Recruitment Services Ltd is recruiting on behalf of our client for experienced Enforcement Agents to cover Gloucester and the surrounding area. This is an exciting opportunity for a driven, proactive and hardworking Enforcement Agent to join an award-winning, nationwide enforcement company with employees working across England and Wales.

The successful candidate will travel to addresses in their local area to enforce Warrants and Liability Orders, secure payment of unpaid debts, and

Qualifications

• EA Certificate & Level 2 Taking Control of Goods Qualification required.
• Previous experience as an Enforcement Agent is essential.
• Strong communication, listening and negotiation skills are necessary.
• Self-motivated with a proactive approach to work.
• Flexible and adaptable to different situations is required.
• Empathetic and professional when dealing with charge payers is essential.
• Strong understanding of ethical enforcement and treating people with respect is required.

Responsibilities

• Travel to addresses within your local area to enforce Warrants and Liability Orders for clients.
• Obtain payments towards unpaid debts.
• Identify and assess financial circumstances of charge payers.
• Capture income and financial information during visits.
• Assist charge payers with income/expenditure forms where required.
• Arrange affordable repayment plans with charge payers.
• Identify vulnerability and signpost to support services where needed.
• Maintain confidentiality and comply with data protection requirements.

Skills

Excellent communication

Negotiation skills

Empathetic approach

Self-motivated

Flexible/adaptable

Interpersonal skills

Independent working

Education

EA Certificate & Level 2 Taking Control of Goods Qualification

Job description

Self-employed Certified Enforcement Agent

Earnings: Attractive & competitive commission structure with enhanced invoicing model / Realistic OTE £35,000-£90,000

Working Hours: Flexible - you choose your own hours

• EA Certificate & Level 2 Taking Control of Goods Qualification
• Previous experience working as an Enforcement Agent
• Strong communication, listening and negotiation skills
• Self-motivated with a proactive approach to work
• Flexible and adaptable approach to different situations
• Empathetic and professional approach when dealing with charge payers
• Strong understanding of ethical enforcement and the importance of treating people with respect and dignity

About the Opportunity

We are currently recruiting on behalf of our client for experienced Enforcement Agents to cover Gloucester and the surrounding area.

This is an exciting opportunity for a driven, proactive and hardworking Enforcement Agent to join an award-winning, nationwide enforcement company with employees working across England and Wales.

The successful candidate will be responsible for visiting addresses within their local area to enforce Warrants and Liability Orders on behalf of clients, with the aim of securing payment of unpaid debts.

The role offers genuine flexibility, with you choosing your own working hours, alongside an attractive and competitive commission structure and enhanced invoicing model.

You will work closely with office-based colleagues while managing your own caseload and dealing directly with charge payers in a professional, ethical and empathetic manner.

What's in it for you?

• Realistic OTE of £35,000-£90,000
• Attractive and competitive commission structure
• Enhanced invoicing model
• Complete flexibility - you choose your own hours
• Opportunity to work with an established nationwide enforcement business
• Support from experienced office-based colleagues
• Opportunity to develop your earnings based on your own performance
• Varied field-based role within your local area
• Opportunity to work within a business focused on ethical enforcement

About the Role

As a Self-Employed Enforcement Agent, you will:

• Travel to various addresses within your local area to enforce Warrants and Liability Orders on behalf of clients
• Obtain payments towards unpaid debts
• Identify and assess the financial circumstances of charge payers
• Capture key income and financial information during visits
• Assist charge payers with completing income and expenditure forms and questionnaires where required
• Request payment in full (PIF) where appropriate
• Agree affordable repayment arrangements to help charge payers resolve their outstanding debts
• Identify and assess vulnerability and signpost individuals to appropriate support services where required
• Liaise with office-based colleagues regarding active cases
• Oversee payments received on cases allocated to you
• Handle cash payments and manage receipts and other required documentation
• Compile concise reports following visits
• Complete all necessary paperwork accurately
• Take control of goods and remove goods where necessary
• Gather relevant intelligence regarding local demographics or a charge payer's circumstances
• Report relevant information back to the client to assist with their reporting and casework
• Maintain strict client confidentiality at all times
• Comply with Data Protection legislation and, where appropriate, Freedom of Information requirements
• Carry out all enforcement activity lawfully and in accordance with relevant legislation
• Observe all Health & Safety requirements when carrying out enforcement activity
• Work in accordance with the Taking Control of Goods National Standards
• Identify opportunities for continuous improvement and provide feedback to management on operational efficiencies

Skills & Attributes

• Excellent communication skills with the ability to tailor your approach to different audiences
• Confident, clear and tactful when dealing with charge payers
• Strong listening and negotiation skills
• Ability to build rapport and gain respect
• Self-motivated with a proactive "can do" attitude
• Flexible and adaptable, recognising that every situation is different
• Ethical and professional approach to enforcement
• Empathetic when dealing with individuals experiencing financial difficulties
• Able to treat charge payers with respect and dignity, regardless of their circumstances
• Confident working independently in a field-based environment
• Strong attention to detail and ability to complete accurate reports and documentation
• Committed to maintaining confidentiality and professional standards

About You

You will be an experienced and certified Enforcement Agent with an EA Certificate and Level 2 Taking Control of Goods Qualification, together with excellent communication, negotiation and interpersonal skills.

You will be comfortable working independently, managing your own time and travelling to addresses throughout your local area. You will also demonstrate a strong commitment to ethical enforcement, understanding the importance of treating charge payers fairly, respectfully and with empathy.

This opportunity is ideally suited to a self-motivated Enforcement Agent looking for greater flexibility and the opportunity to maximise their earnings through a competitive commission structure.