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Helen and Douglas House; Amersham; Hybrid; GBP 5,000 - 5,600; Part time

Job summary

Helen & Douglas House in Amersham is looking for a Sales Assistant to join our friendly charity shop team. The role focuses on delivering a warm customer experience and helping to present items with care.

You will welcome customers, create eye-catching displays, support donations with efficiency, and work alongside staff and volunteers across Sundays and weekends, with a 7.5-hour weekly commitment.

Qualifications

• A natural flair for customer service.
• A love of retail and a sharp eye for presentation.
• A desire to be part of something meaningful.

Responsibilities

• Welcoming customers with warmth and professionalism
• Creating displays that catch the eye and tell a story
• Supporting donations with care and efficiency
• Working alongside a brilliant team of staff and volunteers

Skills

Customer service

Retail presentation

Job description

Hours: 7.5 hours per week (weekend, mainly Sunday)

Location: Amersham

Salary: £12.71 per hour

Love people? Love beautiful things? Love making a difference?

You might be just who we're looking for.

In our Helen & Douglas House shops, we don't just sell — we connect, we care, and we present every item with thought and intention. Every sale helps Helen & Douglas House support families through life's toughest moments.

We're looking for a Sales Assistant with charm, confidence, and a great eye — someone who can turn a rail of clothes into a boutique moment and make every customer feel like a VIP.

What you'll be doing:

• Welcoming customers with warmth and professionalism
• Creating displays that catch the eye and tell a story
• Supporting donations with care and efficiency
• Working alongside a brilliant team of staff and volunteers

What you'll bring:

• A natural flair for customer service
• A love of retail and a sharp eye for presentation
• A desire to be part of something meaningful

What's in it for you?

• A beautiful shop environment
• A team that’s supportive, passionate, and fun
• A role with real purpose
• The chance to help families create moments together

Ready to bring your skills to a role that matters?

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Please contact

[e-mail] if you require any adjustments during the recruitment process.