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Helen and Douglas House; Windsor; Hybrid; GBP 15,000 - 22,000; Part time

Job summary

Helen and Douglas House in Windsor is seeking a Sales Assistant for a part-time, 15-hour-per-week role over two days. You will help create a warm, boutique shopping experience and support the team to keep the shop running smoothly. Training is provided and a friendly, customer-focused approach is essential.

The role involves welcoming customers, cash handling, donations, and maintaining high standards of presentation. DBS checks apply and interviews are held virtually via Teams.

Qualifications

• A natural flair for customer service.
• A love of retail and a sharp eye for presentation.
• A positive, can-do attitude.
• A desire to be part of something meaningful.

Responsibilities

• Welcoming customers and creating a positive, inclusive shop environment.
• Supporting day-to-day shop operations, including accurate cashiering, banking and donations.
• Creating attractive displays and maintaining high standards of presentation for a clean, welcoming shop floor.
• Working alongside a brilliant team of staff and volunteers.

Skills

Customer service

Retail presentation

Positive attitude

Meaningful role

Job description

Sales Assistant

Hours: 15 hours per week, 2 days over a 7 day trading week (including some weekends)

Location: Windsor

Salary: £12.71 per hour

Closing date: 16 September 2026 at 12 noon

Company: Helen and Douglas House

Love people? Love beautiful things? Love making a difference?

We’re excited to be recruiting for a new Sales Assistant role at our Windsor shop, on a permanent, part-time basis.

You’ll be one of the welcoming faces of the shop, helping to create a warm, boutique shopping experience while supporting the team to keep things running smoothly. A friendly, customer-focused approach is important in this role. Previous experience in hospitality, high street retail or charity retail is desirable, but full training will be provided.

What you’ll be doing:

• Welcoming customers and creating a positive, inclusive shop environment
• Supporting day-to-day shop operations, including accurate cashiering, banking and donations
• Creating attractive displays and maintaining high standards of presentation for a clean, welcoming shop floor
• Working alongside a brilliant team of staff and volunteers

What you’ll bring:

• A natural flair for customer service
• A love of retail and a sharp eye for presentation
• A positive, can-do attitude
• A desire to be part of something meaningful

What’s in it for you?

• A team that’s supportive, passionate, and fun
• Flexible hours and a role with real purpose
• The chance to help families create one more moment together

We are committed to getting the best out of our applicants and therefore have made the commitment to sharing interview questions in advance. Interviews will be conducted virtually via Microsoft Teams.

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Please contact [e-mail] if you require any adjustments during the recruitment process.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.