Reactive Domestic Team Leader

Sodexo; Ipswich; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Uniform / Blue Light Card

Weekend pay enhancement

Job summary

Sodexo at Ipswich Hospital is seeking a Reactive Team Leader to oversee the cleaning teams responsible for theatres and wards. The role focuses on urgent tasks, terminal cleans, and maintaining high safety and infection prevention standards.

You will use EPIC to manage tasks, coordinate turnovers, and coach new starters while ensuring safe, compliant cleaning across clinical areas. The position is hour-based with weekend uplift and requires flexibility across shifts.

Qualifications

• Basic literacy and accurate record-keeping.
• Effective communication and customer service.
• Ability to lead, motivate a busy operational team.
• Commitment to health, safety and infection prevention.
• Ability to follow procedures and safe working practices.
• Calm, professional approach under pressure.
• Empathy and respect around patients and staff.
• Independent work with team contribution.
• High standards of personal hygiene and professionalism.
• Willingness to learn and training.

Responsibilities

• Lead Reactive and Theatre Cleaning teams to meet operational demands.
• Respond promptly to urgent cleaning requests across areas.
• Complete terminal and high-level cleans after discharge or infections.
• Ensure cleaning meets FR1 standards and infection prevention requirements.
• Safely operate Hydrogen Peroxide Vapour and UV-C equipment.
• Coordinate theatre and bed turnover for safe, efficient readiness.
• Use EPIC to manage and update cleaning tasks in real time.
• Maintain accurate cleaning records and logs for audits.
• Coach and support new starters, monitor training compliance.
• Communicate with clinical teams, Helpdesk and management.
• Report equipment faults, shortages and hazards promptly.

Skills

Team leadership

Cleaning operations

Infection prevention

EPIC device usage

Tools

Hydrogen Peroxide Vapour

UV-C decontamination

EPIC system

Job description

Job Description

Healthy outcomes start with positive patient experiences.

• 37.5 Hours / 5 over 7 days / 1pm till 9pm
• £12.92 per hour (£16.02 weekend Enhancement)
• Uniform / Blue Light Card
• Location isIpswich Hospital

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is:IP4 5PD

Please take the time to read the attached job description

Job Introduction

Make a Difference Every Day

Join a role where your work truly matters. As aReactive Team Leader (Domestic)withSodexo at Ipswich Hospital, play an important role in maintaining a safe, clean and clinically acceptable hospital environment. This is a predominantly hands‑on position where you will lead and support the Reactive and Theatre Cleaning teams, prioritising urgent tasks and helping to deliver high‑quality cleaning and decontamination services across wards, theatres, departments and public areas.

What You'll Do:

• Lead and support the Reactive and Theatre Cleaning teams, prioritising work to meet operational demands.
• Respond promptly to urgent cleaning requests across theatres, wards, departments and public areas.
• Complete thorough terminal and high‑level cleans following patient discharge or infectious episodes.
• Ensure cleaning meets FR1 standards, infection prevention requirements and agreed operating procedures.
• Safely operate specialist Hydrogen Peroxide Vapour and UV‑C decontamination equipment.
• Coordinate theatre and bed turnaround activities, helping clinical areas become available safely and efficiently.
• Use EPIC devices to receive, manage and update cleaning tasks in real time.
• Maintain accurate cleaning records, checklists and electronic logs for audit purposes.
• Coach and support new starters, monitor training compliance and provide ongoing guidance to team members.
• Communicate effectively with clinical teams, theatre coordinators, the Helpdesk and management.
• Report equipment faults, staffing shortages, hazards and service issues promptly.

What You'll Bring:

• Basic literacy skills and the ability to complete records accurately.
• Effective communication and customer service skills.
• The confidence to lead, support and motivate a busy operational team.
• A strong commitment to health, safety and infection prevention.
• The ability to follow instructions, procedures and safe working practices consistently.
• A calm and professional approach when dealing with urgent or challenging situations.
• Empathy and respect when working around patients, visitors and clinical colleagues.
• The ability to work independently while contributing positively to the wider team.
• High standards of personal hygiene and professionalism.
• A flexible approach, with a willingness to learn and complete all required training.

What we offer:

Working at Sodexo isn't just a job - it's a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On‑Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We're a Disability Confident Leader employer.We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.