Domestic Facilities Coordinator

Sodexo; Colchester; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Mental health resources

Employee Assistance Programme

Free health & wellbeing app access

Flexible working

Job summary

Sodexo is seeking a Domestic Facilities Coordinator at Colchester Hospital to lead domestic cleaning and food service colleagues, ensuring clean, safe and welcoming environments for patients.

You will coordinate staffing, training and performance, respond to service issues, and promote high infection-prevention standards. A caring, professional approach and strong relationship-building are essential in this patient-facing role.

Qualifications

• Experience leading a team in a service-focused environment.
• Strong people-management and organisational skills for scheduling, absence, training and performance.
• Clear, polite and professional communication style.
• Ability to build relationships with colleagues, patients and service users.
• Caring, compassionate and positive approach to patients, visitors and staff.
• Capable of managing competing priorities and adapting to changes.
• Proactive approach to health and safety, service improvement and infection prevention.
• Commitment to patient privacy and dignity while maintaining high standards.

Responsibilities

• Coordinate the delivery of an efficient, high-quality domestic service.
• Monitor cleanliness against NHS standards and implement action plans when needed.
• Serve as a key contact for Sodexo colleagues, ward managers and service users.
• Lead and support scheduling, training, performance reviews and development planning.
• Manage absence processes and return-to-work discussions.
• Deploy resources to handle urgent requests, issues and emergencies.
• Control materials, consumables and equipment to minimise waste.
• Foster positive relationships with staff, patients and service users.
• Support recruitment and onboarding of new employees.
• Promote Zero Harm and ensure incidents are investigated and recorded.

Skills

People management

Communication

Prioritisation

Health & safety

Patient care

Team leadership

Job description

Job Description

Healthy outcomes start with positive patient experiences.

• 15 Hours / Various shift patterns
• £15.13 per hour
• Location isColchester Hospital

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is:CO4 5JL

Please take the time to read the attached job description

Job Introduction

Make a Difference Every Day

As aDomestic Facilities Coordinatorwith Sodexo, you'll play an important part in ensuring patients receive care in an environment that is consistently clean, safe, welcoming and well managed. You'll lead and support domestic cleaning and food service colleagues, helping to minimise the risk of healthcare-associated infections while maintaining high standards across a busy hospital environment.

What You'll Do

• Coordinate the delivery of an efficient, effective and high-quality domestic service.
• Monitor cleanliness against the 2023 National Standards of Healthcare Cleanliness, ensuring action plans are implemented where standards fall below expectations.
• Act as a key point of contact for Sodexo colleagues, ward managers, matrons and service users.
• Lead and support your team through effective scheduling, communication, training, performance reviews and development planning.
• Manage absence processes, including return-to-work meetings and investigations where required.
• Deploy resources effectively to respond to urgent requests, service issues and emergency cover.
• Control cleaning materials, consumables and equipment, helping to minimise waste and manage excess usage.
• Build positive working relationships with employees, patients and other service users.
• Support the recruitment and welcoming of new employees.
• Promote a Zero Harm culture, leading by example and ensuring incidents and accidents are appropriately investigated and recorded.

What You'll Bring

• Experience of leading, coordinating or supervising a team within a service-focused environment.
• Strong people-management and organisational skills, with the ability to manage schedules, absence, training and team performance.
• A clear, polite and professional communication style.
• The ability to build effective relationships with colleagues, customers and service users.
• A caring, compassionate and positive approach when supporting patients, visitors and employees.
• The confidence to manage competing priorities and respond effectively to changing operational requirements.
• A proactive approach to health and safety, service improvement and infection prevention.
• A commitment to protecting patient privacy and dignity while delivering consistently high standards.
• The ability to use labour, materials and equipment efficiently while maintaining service quality.

What we offer:

Working at Sodexo isn't just a job - it's a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

We may close this advert early if we receive a high number of applications - so don't wait!

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We're a Disability Confident Leader employer.We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Clickhereto read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.