Reactive Team Leader (Domestic)

Sodexo; Ipswich; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Mental health resources

EAP support

GP app access (24/7)

Discounts on high street brands

Salary finance tools

Life insurance

Full training and PPE provided

Learning & development

Cycle to Work

Flexible working

Competitive pay

Job summary

Sodexo is seeking a Cleaning Supervisor to lead cleaning across clinical and public hospital areas in Ipswich. This hands-on role requires coordinating theatre, ward and bed turnaround cleans while ensuring safety and infection prevention standards.

You will mentor new starters and liaise with clinical teams to maintain high-quality decontamination services. Join a team focused on delivering urgent cleaning tasks, maintaining records, and upholding FR1 standards in a dynamic healthcare

Qualifications

• Previous cleaning, housekeeping or team-leading experience, ideally within a healthcare or similarly regulated environment.
• Basic literacy skills and the ability to maintain accurate records.
• Strong communication and customer-care skills.
• The ability to remain composed and professional in challenging situations.
• A clear commitment to health, safety and infection prevention.
• The ability to follow procedures and instructions consistently.
• A compassionate and respectful approach when working around patients and visitors.
• The confidence to work independently while supporting and motivating a team.
• High standards of personal hygiene and attention to detail.
• A flexible, positive approach to learning and completing required training.
• Ready to be part of something greater?

Responsibilities

• Lead and support the delivery of urgent reactive cleaning across clinical and public areas.
• Coordinate theatre, ward and bed turnaround cleans, ensuring tasks are prioritised effectively.
• Complete high-level and terminal cleans in theatres, side rooms, bays and recovery areas.
• Ensure cleaning meets FR1 standards and follows infection prevention procedures.
• Prepare and safely operate specialist HPV and UV-C decontamination equipment.
• Use EPIC devices to receive, manage and update cleaning tasks in real time.
• Maintain accurate cleaning records, checklists and electronic logs for audit purposes.
• Coach and support new starters while monitoring team training and competency requirements.
• Liaise professionally with clinical teams, theatre coordinators, bed management, the Helpdesk and supervisors.
• Escalate staffing concerns, equipment faults, safety risks and service disruptions promptly.

Skills

Team leadership

Cleaning experience

Infection control

Record keeping

Communication skills

Health & safety

Procedural compliance

Patient safety

Independence

Training readiness

Job description

Join a role where your work truly matters. As aCleaning SupervisorwithSodexo at Location, play animportant role in maintaining a safe, clean and clinically acceptable hospitalenvironment. This is a predominantly hands-on position where you will lead andsupport the Reactive and Theatre Cleaning teams, prioritising urgent tasks andhelping to deliver high-quality cleaning and decontamination services acrosswards, theatres, departments and public areas.

What You'll Do:

• Lead and support the delivery of urgent reactive cleaning across clinical and public areas.
• Coordinate theatre, ward and bed turnaround cleans, ensuring tasks are prioritised effectively.
• Complete high-level and terminal cleans in theatres, side rooms, bays and recovery areas.
• Ensure cleaning meets FR1 standards and follows infection prevention procedures.
• Prepare and safely operate specialist HPV and UV-C decontamination equipment.
• Use EPIC devices to receive, manage and update cleaning tasks in real time.
• Maintain accurate cleaning records, checklists and electronic logs for audit purposes.
• Coach and support new starters while monitoring team training and competency requirements.
• Liaise professionally with clinical teams, theatre coordinators, bed management, the Helpdesk and supervisors.
• Escalate staffing concerns, equipment faults, safety risks and service disruptions promptly.

Qualifications:

• Previous cleaning, housekeeping or team-leading experience, ideally within a healthcare or similarly regulated environment.
• Basic literacy skills and the ability to maintain accurate records.
• Strong communication and customer-care skills.
• The ability to remain composed and professional in challenging situations.
• A clear commitment to health, safety and infection prevention.
• The ability to follow procedures and instructions consistently.
• A compassionate and respectful approach when working around patients and visitors.
• The confidence to work independently while supporting and motivating a team.
• High standards of personal hygiene and attention to detail.
• A flexible, positive approach to learning and completing required training.
• Ready to be part of something greater?

About Sodexo

At Sodexo, our purpose is to create a better every dayfor everyone to build a better life for all.As the global leader in services thatimprove the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food andFM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. Weare a forces friendly employer.We welcome and encourage applications from peoplewith a diverse variety of experiences, backgrounds, and identities.We encourage our employees to get involved with ourEmployee Networks such as Pride, Sodexo Parents & Carers, SodexoDisability, Ability network, So Together, Generations and Origins. We're a Disability Confident Leader employer.We're committed tochanging attitudes towards disability, and making sure disabled people have thechance to fulfil their aspirations.We run a DisabilityConfident interview scheme for candidates with disabilities who meet theminimum selection criteria for the job. Sodexo Disability, Ability network, So Together,Generations and Origins.

Working at Sodexo isn't just a job - it's a chance tomake a difference every day. You'll be part of a supportive team, act withpurpose, and thrive in a role where your work matters. We also offer a range ofbenefits to support you and your loved ones:

Benefits

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay