Reactive Domestic Assistant

Sodexo; Ipswich; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Mental health resources

Employee Assistance Programme

24/7 virtual GP access

Discounts on high street brands

Retirement savings plan

Full training and protective uniform

Cycle to Work scheme

Flexible working

Competitive pay

Job summary

Sodexo is seeking a Reactive Domestic Assistant at Ipswich Hospital to help create a safe, clean, and welcoming environment for patients, staff, and visitors. You will respond to urgent cleaning requests, conduct terminal and decontamination cleans, and operate decontamination equipment.

A strong work ethic, attention to detail, and teamwork are essential for this role. You will work 37.5 hours over 5 days, with varied shifts from early mornings to nights, and receive uniform and other benefits.

Qualifications

• Basic literacy and the ability to complete records accurately.
• Good communication and customer service skills.
• A caring and respectful approach when working around patients and visitors.
• The ability to follow instructions and safety procedures consistently.
• High standards of personal hygiene and professionalism.
• The ability to work independently and as part of a team.
• A calm and dependable approach in busy or stressful situations.
• Flexibility and a positive attitude towards training and learning.

Responsibilities

• Respond promptly to urgent cleaning requests across theatres, wards and other hospital areas.
• Complete thorough terminal and decontamination cleans following patient discharge or infectious episodes.
• Clean and disinfect rooms to the required FR1 clinical cleaning standards.
• Safely operate specialist Hydrogen Peroxide Vapour and UV-C decontamination equipment.
• Follow infection prevention procedures, safe working practices and Standard Operating Procedures.
• Use EPIC devices to receive, manage and update cleaning tasks in real time.
• Complete cleaning records, checklists and electronic logs accurately.
• Liaise professionally with clinical teams, supervisors and bed management.
• Report equipment faults, hazards, spillages or safety concerns promptly.

Skills

Basic literacy

Communication

Customer service

Teamwork

Safety procedures

Hygiene

Job description

Job Description

Healthy outcomes start with positive patient experiences.

• 37.5 Hours / 5 over 7 days/ 6am till 2pm / 2pm till 10pm / 4pm till 00 /10pm till 6am
• £12.92 per hour
• Uniform / Blue Light Card
• Location isIpswich Hospital

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is:IP4 5PD

Please take the time to read the attached job description

Job Introduction

We're looking for aReactive Domestic Assistantto join ourSodexoteam atIpswich Hospital. In this vital role, you'll help create a safe, clean, and welcoming environment for patients, staff, and visitors. Your work will directly support health and wellbeing throughout the hospital.If you have a strong work ethic, an eye for detail, and take pride in delivering exceptional service, this is your chance to be part of something greater. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your way.

What you'll do:

• Respond promptly to urgent cleaning requests across theatres, wards and other hospital areas.
• Complete thorough terminal and decontamination cleans following patient discharge or infectious episodes.
• Clean and disinfect rooms to the required FR1 clinical cleaning standards.
• Safely operate specialist Hydrogen Peroxide Vapour and UV-C decontamination equipment.
• Follow infection prevention procedures, safe working practices and Standard Operating Procedures.
• Use EPIC devices to receive, manage and update cleaning tasks in real time.
• Complete cleaning records, checklists and electronic logs accurately.
• Liaise professionally with clinical teams, supervisors and bed management.
• Report equipment faults, hazards, spillages or safety concerns promptly.

What you bring:

• Basic literacy skills and the ability to complete records accurately.
• Good communication and customer service skills.
• A caring and respectful approach when working around patients and visitors.
• The ability to follow instructions and safety procedures consistently.
• High standards of personal hygiene and professionalism.
• The ability to work independently and as part of a team.
• A calm and dependable approach in busy or stressful situations.
• Flexibility and a positive attitude towards training and learning.
• Manual handling training or a willingness to complete the required training.

What we offer:

Working at Sodexo isn't just a job - it's a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We're a Disability Confident Leader employer.We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Sodexo Disability, Ability network, So Together, Generations and Origins.