Rapid Repairs Planner: Resident-Focused Scheduling

London Borough Of Camden; Greater London; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Flexible working

27 days annual leave

Bank holidays

Family leave

Loan schemes

Staff networks

Pensions scheme

Job summary

London Borough of Camden is seeking a Rapid Response Planner to coordinate end-to-end scheduling of repair works across a designated area. You will allocate work orders to operatives with correct priority and ensure compliant, right-first-time repairs for residents.

You will maintain accurate records, monitor performance, and support a joined-up, resident-focused repairs service as part of Camden’s Core Team, with DBS clearance required.

Qualifications

• Experience in repairs, maintenance, housing, scheduling, or workforce planning.
• Understanding of responsive repairs and housing service standards.
• Strong communication and data-driven decision making.

Responsibilities

• Schedule repairs and allocate work orders to operatives.
• Monitor performance, maintain records, and ensure timely completions.

Skills

Scheduling

Repairs

Housing

Workforce planning

Job description

London Borough of Camden is seeking a Rapid Response Planner to coordinate end-to-end scheduling of repair works across a designated area. You will allocate work orders to operatives with correct priority and ensure compliant, right-first-time repairs for residents.

You will maintain accurate records, monitor performance, and support a joined-up, resident-focused repairs service as part of Camden’s Core Team, with DBS clearance required.