Rail Revenue & Security Officer: High-Visibility Patrols

Carlisle Support Services; Greater London; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Pension scheme

Health plans

Wagestream access

Employee assistance

Job summary

Carlisle Support Services are recruiting Revenue Security Officers to safeguard trains and station environments for Arriva Rail London. The role includes early starts, late finishes, high visibility patrolling, revenue blocks, and on-train checks.

You will report incidents promptly and act as an ARL ambassador, delivering customer care to passengers. Applicants should have an SIA DS Licence, a 5-year checkable work history, and be able to meet Railway Safety Accreditation Scheme requirements.

Qualifications

• SIA DS Licence required.
• 5 years checkable work history.
• Ability to meet Railway Safety Accreditation Scheme requirements.
• People and communication skills for client and public interaction.
• Reliability, flexibility and professional appearance.

Responsibilities

• Provide high visibility reassurance patrols on ARL network and at stations.
• Carry out revenue blocks and on-train ticket checks.
• Report incidents with accurate logs and liaise with emergency services as needed.
• Provide customer care and information to passengers and ARL staff.
• Maintain access to ARL premises and ensure security of premises and equipment.

Skills

SIA DS Licence

5 years checkable history

Railway safety accreditation

Customer service

Teamwork & communication

Job description

Carlisle Support Services are recruiting Revenue Security Officers to safeguard trains and station environments for Arriva Rail London. The role includes early starts, late finishes, high visibility patrolling, revenue blocks, and on-train checks.

You will report incidents promptly and act as an ARL ambassador, delivering customer care to passengers. Applicants should have an SIA DS Licence, a 5-year checkable work history, and be able to meet Railway Safety Accreditation Scheme requirements.