Revenue Security Officer

Carlisle Support Services; Greater London; À distance; GBP 17 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Company Pension Scheme after probation

Health and Wellbeing Plans

Wagestream - wage access

Fizz Benefits discounts

Employee Assistance Program

Refer a Friend Scheme

Full induction and career development

Résumé du poste

Carlisle Support Services is seeking a Revenue Security Officer to protect trains and station environments for Arriva Rail London across Camden network. You will patrol, check tickets and support safety operations.

The role requires an SIA DS Licence, 5 years of verifiable work history, and the ability to meet Railway Safety Accreditation requirements. You'll join a professional team, with induction and ongoing training provided.

Qualifications

• SIA DS Licence and 5 years checkable work history required.
• Able to meet Railway Safety Accreditation Scheme requirements.
• Experience in a network rail environment preferred.
• Strong communication and people skills.
• Reliability, flexibility and professional appearance.
• Full site induction and training provided.

Responsabilités

• Provide high-visibility security patrols on the ARL network and stations.
• Carry out revenue checks and assist with disputes.
• Record incidents accurately and maintain logs.
• Liaise with emergency services and ARL staff.
• Assist with evacuations, breakdowns or accidents.
• Protect assets and ensure safety of passengers and staff.

Connaissances

SIA DS Licence

5 years history

Railway Safety Accreditation

Network rail experience

People skills

Reliability and flexibility

Smart appearance

Description du poste

# Vacancies Revenue Security Officer## Job IntroductionArriva Rail London is the train operating company responsible for running the London Overground network under a Concession Agreement with Transport for London (TfL). Arriva Rail London is part of the Arriva Group, a leading provider of passenger transport in Europe, employing around 40,000 people and delivering around 1.2 billion passenger journeys across 13 European countries.**The Benefits:**A competitive hourly pay rate (paid monthly).Access to Company Pension Scheme after qualifying period.Health and Wellbeing Plans.Wagestream - financial flexibility and instant access to earned and authorised wages.Fizz Benefits – discounts, rewards, and benefits, helping you save money every day.Employee Assistance Program.Refer a Friend Scheme.Funded SIA top up training.Full induction, ongoing training and career development.Carlisle Support Services are looking for Revenue Security Officers to maintain the security of both trains and the train station environment at all times. This is a varied role supporting our client Arriva Rail London (ARL) on their overground stations. This role involves early starts and late finishes and the hours/shift pattern will be discussed at interview.You will provide a high visibility presence for the reassurance of the public, ARL personnel and other key stakeholders, reporting all relevant incidents appropriately and to the appropriate people as soon as possibleYou will act as an ambassador for ARL, providing customer care support to passengers.You will provide a high-profile presence on train reassurance patrols, static reassurance duties at stations and assist in carrying out revenue blocks at stations.You will carry out on train ticket checks and support with British Transport Police initiatives.**Duties may include but are not limited to:****Security**To provide security of train, premises, personnel and equipment at all times.To provide detailed reports of stations surveyed and keep accurate patrol and incident logs in line with procedures.To provide high visibility reassurance at Revenue blocks, crowd control and emergency situations.To maintain official access to ARL premises and identify incidents or ticketless travel.**Key tasks**To perform high visibility reassurance patrols on the ARL network, providing accurate and polite information to members of the public.To complete paperwork in accordance with contractual obligations and Department for Transport requirements.To provide assistance to ARL staff with security incidents, evacuations, breakdowns or accidents.Liaise with the emergency services and record accurate log, incident, collar and crime numbers.**Revenue**Revenue checks is a key element of your duties and should be conducted on trains, when travelling to stations and at static locations.Assist ARL employees in revenue disputes and carry out duties on the network as stated within the relevant bye-laws.**Information & Communication**To provide accurate and articulate information to the public, ARL employees and other service stakeholders, accurately input relevant data concerning crime statistics in the appropriate log books and follow up where necessary within agreed timescales.To facilitate the flow of information within ARL, British Transport Police and Carlisle including shift handovers.**Health & Safety**To follow, promote and deliver ARL Health & Safety procedures, emergency evacuation procedures/policy and instructions at all timesBe well versed with station layout and location of emergency equipment, platform emergency train stops, passenger alarms and emergency exitsProvide timely calls for appropriate assistance when necessary i.e. Ambulance, Police, Fire Services and Control,**You will need:**SIA DS Licence.5 years checkable work history.Ability to meet Railway Safety Accreditation Scheme requirements.Ideally some experience working within a network rail environment and as part of a team.People and communication skills, ability to establish and maintain relationships with the client and customer.Reliability and flexibility, smart in appearance and professional at all times.Full site induction and training will be provided to successful applicants.**This is us**Join a growing market-leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, ExCel London, Southbank Centre, Ascot Racecourse, Royal Hospital Chelsea and many more.Carlisle currently employs over 5,000 dedicated and enthusiastic staff members to deliver events, security, cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.**Equality, Diversity and Inclusion**At Carlisle, we are committed to Equality, Diversity and Inclusion in all areas of employment, recruitment and selection, training, development and promotion. In all situations, people will be judged solely on merit or ability.If you think you have what it takes to join our team, please apply now.Apply+− OpenStreetMap contributors### Revenue Security Officer* **Salary** 15.35* **Frequency** Hourly* **Job Reference** carlisless/TP/28/2917* **Contract Type** Temporary/Casual* **Closing Date** 3 December, 2026* **Job Category** Security* **Business Unit** Arriva Rail London RSO* **Location** Camden, United Kingdom* **Posted on** 3 November, 2026Apply