Radiology Receptionist – Weekend Rotations (Band 2)

The Methodist Church in Britain; Wollaton; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Weekend rotation

Job summary

United Lincolnshire Hospitals NHS Trust is seeking a Band 2 receptionist in Radiology Reception to support outpatient clinics across multiple sites. You will greet patients, check them in, and ensure accurate data on Trust systems while handling cash-up procedures on a rotating weekend basis.

The role requires good data entry, communication, and a patient-centred approach, with focus on dignity and Trust values. Weekend cover and training are included.

Qualifications

• GCSE Maths and English at grade C or above, or equivalent, or NVQ Level 2 in customer care or administration, or working towards either.
• Experience of working in a customer care or reception environment.
• Good data entry and keyboard skills; high accuracy and attention to detail.
• Strong written and verbal communication; able to maintain dignity in care and respect Trust values.

Responsibilities

• Greet and check in patients attending outpatient clinics and direct them appropriately.
• Signpost patients to services such as pharmacy, parking, and Blue Badge registration.
• Update patient details accurately on Trust systems.
• Complete clinic e-outcome (cash up) procedures.
• Chase and locate missing patient notes.
• Request porters and circulate clinic lists to relevant teams.
• Distribute patient questionnaires as required.
• Escalate clinic issues to supervisors or coordinators.
• Communicate with patients, clinicians and other Trust staff to ensure smooth service.
• Provide a professional, compassionate, patient-centred service at all times.
• Attend mandatory Trust training and post-specific learning.

Skills

Data entry

Prioritisation

Communication

Accuracy

Attention to detail

Dignity in care

Patient-centred care

Trust values

Education

GCSE Maths & English (C) or equivalent

NVQ Level 2 in customer care or administration

Tools

CLAIT / ECDL

Job description

United Lincolnshire Hospitals NHS Trust is seeking a Band 2 receptionist in Radiology Reception to support outpatient clinics across multiple sites. You will greet patients, check them in, and ensure accurate data on Trust systems while handling cash-up procedures on a rotating weekend basis.

The role requires good data entry, communication, and a patient-centred approach, with focus on dignity and Trust values. Weekend cover and training are included.