Outpatient Receptionist (Band 2) – Weekend Shifts

United Lincolnshire Hospitals Nhs Trust; Swineshead; On-site; GBP 21,000 - 25,000; Full time

Job summary

United Lincolnshire Hospitals NHS Trust is looking to recruit friendly, organised and patient-focused Receptionists (Band 2) to support the smooth running of outpatient clinics across several Trust sites. Based in Lincoln, the role is front-of-house, welcoming patients and checking them in for appointments, with weekend rotation.

You will work with clinicians and admin teams to keep clinics running smoothly, signpost patients to services, and maintain accurate records on Trust systems.

Qualifications

• Friendly, organised and patient-focused front-of-house receptionist.

Responsibilities

• Greet and check in patients attending outpatient clinics
• Provide directions and signpost patients to services such as pharmacy
• Support car parking and Blue Badge registration where required
• Update patient details accurately on Trust systems
• Complete clinic e-outcoming ("cash up") in line with agreed procedures
• Assist with administrative tasks such as chasing missing notes, arranging porters and distributing clinic information
• Escalate any clinic issues appropriately to supervisors or coordinators
• Deliver a professional, compassionate and patient-centred service at all times

Job description

United Lincolnshire Hospitals NHS Trust is looking to recruit friendly, organised and patient-focused Receptionists (Band 2) to support the smooth running of outpatient clinics across several Trust sites. Based in Lincoln, the role is front-of-house, welcoming patients and checking them in for appointments, with weekend rotation.

You will work with clinicians and admin teams to keep clinics running smoothly, signpost patients to services, and maintain accurate records on Trust systems.