Radiology Receptionist: Patient Access & Admin Pro

Oxford University Hospitals NHS Foundation Trust; Oxford; On-site; GBP 15,000 - 18,000; Full time

Job summary

Oxford University Hospitals NHS Foundation Trust is seeking a Radiology receptionist to support patient flow through the department. This role involves front-line contact with patients, clinicians and visitors, and may require cover across multiple Radiology reception desks.

The post emphasizes confidentiality, professional conduct, and accurate data handling within hospital information systems. The successful candidate will engage in courtesy calls, pre-arrival checks, and timely communications

Qualifications

• Professional, polite and confident individual with strong communication skills.
• Excellent communication and interpersonal skills, with customer care experience.
• Team player with flexible approach and ability to work proactively.

Responsibilities

• Liaise with clinical staff regarding patient arrival times and safety information.
• Receive enquiries by telephone, email and intercom.
• Ensure reception tasks are completed accurately using the CRIS system.
• Attend patients in real time for appointments and record queries.
• Follow up with patients who have failed to attend and perform courtesy calls.

Skills

Communication

Interpersonal skills

Customer care

Team player

Flexibility

Initiative

Tools

CRIS

Job description

Oxford University Hospitals NHS Foundation Trust is seeking a Radiology receptionist to support patient flow through the department. This role involves front-line contact with patients, clinicians and visitors, and may require cover across multiple Radiology reception desks.

The post emphasizes confidentiality, professional conduct, and accurate data handling within hospital information systems. The successful candidate will engage in courtesy calls, pre-arrival checks, and timely communications