Radiology Receptionist

Oxford University Hospitals NHS Foundation Trust; Oxford; Vor Ort; GBP 20.000 - 23.000; Vollzeit

Zusammenfassung

Oxford University Hospitals NHS Foundation Trust is seeking a Radiology receptionist to support patient flow through the Radiology department. This role is part of a pool covering all Radiology reception desks, enabling 7 day working to meet waiting time KPIs and to provide back-office support through courtesy calls and admin tasks.

Responsibilities include maintaining accurate patient information on Radiology and Trust systems, ensuring correct patient identification, and flagging ID queries to

Qualifikationen

• Reception role is essential to ensure smooth patient flow through Radiology and to support 7 day working targets.
• Back office duties include courtesy calling and admin tasks relevant to the post.
• Radiology receptionists ensure patient information is up to date and accurate on Radiology and Trust information systems.
• They help with positive patient identification and highlight patient ID queries to support IRMER compliance.

Aufgaben

• Cover Radiology reception desks as part of a pooled rota.
• Provide receptionist and admin support to ensure timely processing and KPI achievement.

Jobbeschreibung

The receptionist role is essential to ensure the efficient pathway flow of patients through the Radiology department. This post is part of a pool of staff who will help to cover all Radiology reception desks. Without sufficient reception staff we are unable to support 7 day working that is essential to achieve waiting time KPI's.

The receptionists also cover the back office to include courtesy calling and admin tasks relevant to the post.

Radiology receptionists ensure patient information is up to date and accurate on both Radiology and Trust wide information systems. They are a further pause in the process for positive patient identification and help to highlight patient ID queries which supports IRMER compliance.

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

For further details / informal visits contact: Name: Liz Villena-Vega Job title: Radiology Admin Manager Email address: [e-mail] Telephone number: 01865 227550