Radiology Receptionist - Compassionate NHS Admin (Flexible)

The Methodist Church in Britain; Grimsby; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Flexible working

Job summary

Liverpool Heart and Chest Hospital is seeking a Radiology Receptionist to greet patients and families, keep them informed, and manage admission and discharge records in the Radiology Department. The role involves handling enquiries from staff, GPs, and visitors, plus clerical duties and data handling under Caldicott guidelines.

Ideally you have NHS or CRIS experience, GCSE English, and proven admin skills. You will work as part of a multidisciplinary team, ensuring smooth patient flow and

Qualifications

• GCSE English or equivalent is required.
• Previous admin experience is required.
• Works well in a team and keeps patient information confidential.

Responsibilities

• Meet and greet patients into the Radiology Department in a caring, professional manner.
• Keep patients and families informed during their stay.
• Deal with enquiries from staff, GPs, external agencies and visitors in person and by phone.
• Maintain admission and discharge records on Radiology systems.
• Manage administration and storage of data in line with local policies.
• Liaise with the wider team and GPs.
• Handle correspondence, including post and emails.
• Carry out clerical duties such as printing, photocopying and scanning.
• Escalate issues to senior staff and the Team Leader, providing information as required.
• Maintain patient confidentiality in line with Trust guidelines.
• Assist with induction of new staff.
• Keep reception and waiting areas clean and tidy.

Skills

Microsoft Word

Communication

Interpersonal skills

Prioritisation

Reliability

Adaptability

Initiative

Education

GCSE English or equivalent

Tools

CRIS

Job description

Liverpool Heart and Chest Hospital is seeking a Radiology Receptionist to greet patients and families, keep them informed, and manage admission and discharge records in the Radiology Department. The role involves handling enquiries from staff, GPs, and visitors, plus clerical duties and data handling under Caldicott guidelines.

Ideally you have NHS or CRIS experience, GCSE English, and proven admin skills. You will work as part of a multidisciplinary team, ensuring smooth patient flow and