Radiology Clerical Officer — Flexible Hours & NHS Benefits

NHS Scotland; Glasgow; Presencial; GBP 21.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

27 days annual leave

NHS Pension Scheme

Cycle to Work Scheme

Learning and development opportunities

Descripción de la vacante

NHS Greater Glasgow and Clyde (NHSGGC) is seeking a Clerical Officer to support the Diagnostics Directorate at Glasgow Royal Infirmary, with duties across multiple imaging departments as needed. The role covers reception, patient data registration, and appointment coordination in a busy hospital setting.

The ideal candidate will have clerical experience, strong IT skills, and the ability to communicate clearly with patients and staff.

Formación

• Proficient in Microsoft Office (Word, Excel, Outlook, Teams).
• Previous clerical experience.
• Strong organisational and communication skills under pressure.
• Flexible team player with ability to work independently.
• Clear communication with patients and staff.

Responsabilidades

• Opening and closing reception areas/department as appropriate.
• First point of contact within the Department for external and internal customers.
• Registering confidential patient data on RIS and updating demographics accurately.
• Update patient demographics, appointments, waiting lists, and tracking with audit trail.
• Coordinate CRIS diaries with Radiologist/Radiographer sessions and weekly rota to fill sessions.
• Coordinate all patients’ appointment letters with fasting instructions and prep details.
• Communicate with patients regarding changed/cancelled appointments, often on short notice.
• Organise patient transport and interpreting services as per site protocol.
• Explain examinations and prep to patients in a sympathetic, clear manner.
• Issue verified verbal and written diagnostic reports to referrers.

Conocimientos

Microsoft Office

Clerical experience

Organisational skills

Communication skills

Teamwork

Herramientas

RIS

CRIS

Descripción del empleo

NHS Greater Glasgow and Clyde (NHSGGC) is seeking a Clerical Officer to support the Diagnostics Directorate at Glasgow Royal Infirmary, with duties across multiple imaging departments as needed. The role covers reception, patient data registration, and appointment coordination in a busy hospital setting.

The ideal candidate will have clerical experience, strong IT skills, and the ability to communicate clearly with patients and staff.