Radiology Appointments Coordinator (Part-Time)

Mcht; Crewe; Hybrid; GBP 26,000 - 27,000; Full time

Job summary

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) in Crewe invites an Appointments Officer to join the Medical Imaging appointments team. The role ensures timely radiology examinations by coordinating bookings, answering patient enquiries, and supporting high standards of patient care.

The post is full-time with occasional Saturday work, based at Leighton Hospital, Crewe. Applicants should have clerical/customer-care experience and good communication skills.

Qualifications

• Previous clerical and customer-care experience.
• Experience with telephone/call-centre duties.
• Knowledge of medical terminology.

Responsibilities

• Coordinate booking of radiology appointments efficiently.
• Provide friendly, booking, advice and information service to patients.
• Liaise with patients and staff to meet waiting time targets.
• Prioritise and manage own workload independently.
• Adhere to department protocols and guidelines.

Skills

Clerical / Customer Care experience

Telephony / call centre experience

Knowledge of Medical Terminology

Education

NVQIII or equivalent

Tools

MS Teams

CRIS System

Job description

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) in Crewe invites an Appointments Officer to join the Medical Imaging appointments team. The role ensures timely radiology examinations by coordinating bookings, answering patient enquiries, and supporting high standards of patient care.

The post is full-time with occasional Saturday work, based at Leighton Hospital, Crewe. Applicants should have clerical/customer-care experience and good communication skills.