Radiology Administrator

Nuffield Health; Tideswell CP; In loco; GBP 20.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free gym membership

Health assessments

Retail discounts

Pension options

Descrizione del lavoro

Nuffield Health Derby seeks a Radiology Administrator to join our Radiology team and Front of House. You will welcome patients, schedule radiology appointments, handle enquiries and support radiology staff to ensure smooth workflow.

The role includes billing, transferring images between hospitals and maintaining databases with strict data protection. Shift patterns cover 8am–8pm, offering varied hours. Healthcare admin or radiology reception experience, plus IT skills, are advantageous.

Competenze

• Experience in Healthcare administration or Radiology reception is desirable.
• Good IT and keyboard skills are needed.
• Knowledge of clinical terminology is desirable.

Mansioni

• Welcome patients in person and direct them to waiting rooms.
• Schedule radiology appointments and manage diaries and databases with care for data protection.
• Answer phone calls, process queries and enquiries, and maintain clinical paperwork and charge sheets.
• Support clinical staff and assist with transferring images between hospitals.
• Handle radiology billing, produce invoices and take payments.
• Distribute imaging reports to referring clinicians and maintain high patient service standards.

Conoscenze

Customer service

Communication

Organisational skills

Analytical skills

IT skills

Data protection

Formazione

NVQ level 2 in business administration

Strumenti

Databases

Radiology information systems

Billing/invoicing software

Descrizione del lavoro

As a Radiology Administrator you will be an integral part of our Radiology team and Front of House that provides excellent patient care & will work closely with patients, Radiographers, Radiologists, Consultants & all departments across Derby Nuffield Hospital. You will have enthusiasm, dedication, commitment and a keen eye for attention to detail to provide and deliver a high quality diagnostic imaging service whist undertaking a wide variety of duties. You will be the face of Nuffield Health Radiology and sensitive to our customer's needs. As an Administrator you will;

• Welcome patients, in person, and directing them to the appropriate waiting rooms.
• Use your empathy and customer service skills to build positive relationships with patients, staff and Consultants.
• Put people at ease when they visit our department.
• Schedule radiology appointments, manage radiology diaries and maintain databases whilst adhering to data protection.
• Answering the phone, processing queries and dealing with enquiries.
• Crucially, you will also help the department run smoothly by preparing clinical paperwork, referral forms and charge sheets, plus terms and conditions.
• Support clinical staff.
• Downloading and transferring of images between hospitals.
• Carrying out radiology billing, producing invoices and taking payments.
• Distributing imaging reports to referring clinicians.
  Excellent customer service skills
• Great communication, organisational & analytical skills.
• The ability to explain sensitive or complicated information in a clear, sympathetic and easily understood way.
• Ideally, you will have experience of working within Healthcare administration or Radiology reception.
• Good IT and keyboard skills (NVQ level 2 in business administration desirable).
• Knowledge of clinical terminology (desirable)
  The department is currently open from 8 am to 8pm and will require different shift work to cover the workload, annual leave and any sickne ss. Helping you feel good.

Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.

At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.