Radiology Administrator

Nuffield Health; East Midlands; On-site; GBP 23,000 - 28,000; Part time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health Derby Hospital is seeking a Radiology Administrator to join our busy Radiology admin team. This fixed-term, part-time role is 22.5 hours per week and offers pro rata pay of £25,038 per annum.

You will welcome patients, schedule radiology appointments, manage diaries, handle billing, and support clinical staff in a patient-centred environment. Join a dedicated team across General Radiography, Theatre, Mammography, Ultrasound, MRI & CT, delivering high-quality imaging services.

Qualifications

• Excellent customer service skills.
• Great communication, organisational & analytical skills.
• The ability to explain sensitive or complicated information in a clear, sympathetic and easily understood way.
• Ideally, you will have experience of working within Healthcare administration or Radiology reception.
• Good IT and keyboard skills (NVQ level 2 in business administration desirable).
• Knowledge of clinical terminology (desirable).

Responsibilities

• Welcome patients, in person, and directing them to the appropriate waiting rooms.
• Use your empathy and customer service skills to build positive relationships with patients, staff and Consultants.
• Put people at ease when they visit our department.
• Schedule radiology appointments, manage radiology diaries and maintain databases whilst adhering to data protection.
• Answering the phone, processing queries and dealing with enquiries.
• Crucially, you will also help the department run smoothly by preparing clinical paperwork, referral forms and charge sheets, plus terms and conditions.
• Support clinical staff.
• Downloading and transferring of images between hospitals.
• Carrying out radiology billing, producing invoices and taking payments.
• Distributing imaging reports to referring clinicians.

Skills

Customer service

Communication

Organisational skills

Analytical skills

IT skills

Clinical terminology knowledge

Education

NVQ level 2 in business administration

Job description

Radiology Administrator

Derby Hospital | Administrator | Fixed Term | Part Time | £25,038 per annum pro rata

22.5 hours per week

Our Radiology admin team in our Nuffield Derby Hospital currently have an opportunity for a Radiology Administrator. Continue your journey with us whilst we'll support you to be your best. The Radiology department is a small but busy department covering all modalities including General Radiography, Theatre, Mammography, Ultrasound, MRI & CT.

As a Radiology Administrator you will be an integral part of our Radiology team and Front of House that provides excellent patient care & will work closely with patients, Radiographers, Radiologists, Consultants & all departments across Derby Nuffield Hospital. You will have enthusiasm, dedication, commitment and a keen eye for attention to detail to provide and deliver a high quality diagnostic imaging service whist undertaking a wide variety of duties.

You will be the face of Nuffield Health Radiology and sensitive to our customer’s needs.

As an Administrator you will

• Welcome patients, in person, and directing them to the appropriate waiting rooms.
• Use your empathy and customer service skills to build positive relationships with patients, staff and Consultants.
• Put people at ease when they visit our department.
• Schedule radiology appointments, manage radiology diaries and maintain databases whilst adhering to data protection.
• Answering the phone, processing queries and dealing with enquiries.
• Crucially, you will also help the department run smoothly by preparing clinical paperwork, referral forms and charge sheets, plus terms and conditions.
• Support clinical staff.
• Downloading and transferring of images between hospitals.
• Carrying out radiology billing, producing invoices and taking payments.
• Distributing imaging reports to referring clinicians.

To succeed as a Radiology administrator you will have

• Excellent customer service skills
• Great communication, organisational & analytical skills.
• The ability to explain sensitive or complicated information in a clear, sympathetic and easily understood way.
• Ideally, you will have experience of working within Healthcare administration or Radiology reception.
• Good IT and keyboard skills (NVQ level 2 in business administration desirable).
• Knowledge of clinical terminology (desirable)

The department is currently open from 8 am to 8pm and will require different shift work to cover the workload, annual leave and any sickne ss.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

It starts with you.