Radiology Administrator (Bank)

Nuffield Health Woking Hospital; Woking; In loco; GBP 15.000 - 21.000; Tempo pieno

Vantaggi offerti da questo lavoro

Holiday pay

Pension scheme

Gym discount (£35/month)

Descrizione del lavoro

Nuffield Health Woking Hospital is seeking an Administrator to join the bank team. You will manage calls, book radiology appointments, guide patients through the department, and work closely with staff to keep the service running smoothly.

The role requires strong IT and customer service skills, with a focus on empathy and professionalism in a fast-paced environment. Bank hours provide flexible, ad-hoc coverage as needed.

Competenze

• Experience providing administration in a fast-paced environment.
• Ability to communicate professionally, empathetically and clearly.
• Proficient IT skills and accurate data handling.

Mansioni

• Answer the phone, handle enquiries and book radiology appointments.
• Welcome patients and direct them to changing or waiting areas.
• Collaborate with colleagues to ensure department smooth running.
• Prepare clinical paperwork, referral forms and charge sheets.
• Distribute and send imaging reports in a timely manner.

Conoscenze

Administration experience

Call handling

IT skills

Customer service

Strumenti

CRM software

Microsoft Office

Descrizione del lavoro

Woking Hospital | Customer | Bank | Ad Hoc

£13.10 per hour, depending on experience

Nuffield Health is a charity dedicated to building a healthier nation, one day at a timeFrom award-winning hospitals and leisure facilities to community programmes – we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you.

As an Administrator, you’ll bring experience of administration in a complex fast-paced environment, demonstrable call handling skills and excellent IT skills. You will have the ability to provide a professional, courteous, sensitive, and empathetic approach as well as be an enthusiastic, highly motivated, and flexible individual.

As our Administrator, you will:

• Help people feel comfortable when they visit your department
• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book radiology appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions and send out imaging reports in a timely manner

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. This includes holiday in line with the working time directive, access to our pension scheme and discounted gym membership at £35.00 a month.

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Join Nuffield Health and create the future you want, today.

It starts with you.